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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 811 S Hampton Rd in DeSoto, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

811 S Hampton Rd, DeSoto, TX, 75115, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9928 reviews
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Kine' Imani Mitchell Brembry's profile image
Kine' Imani Mitchell Brembry 
recommend  Recommended
2 years ago

I work for a small 501 C3 and we really needed A storage space to execute a major project. I called the national service to arrange the space and was able to get a space and pay online very easily, but the call center completely misspelled my first and last name making it difficult to locate my documents when I arrived on site. The on-site staff was very friendly and professional and fix the error for me right away. We will definitely use extra space again. 

Business response:

Hi Kine' Imani Mitchell, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We are sorry to hear about the misspelling of your name. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.  

Natalie Karnstein's profile image
Natalie Karnstein 
recommend  Recommended
2 years ago

Clean facility, and easy access. 

Business response:

Hi Natalie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions! 

Catina Berron's profile image
Catina Berron 
recommend  Recommended
3 years ago

The location in Desoto is awesome Chris was very helpful & a great help 

Business response:

Thank you so much for the great review! It means a lot to our team, Catina. We are thrilled you had a great experience with Desoto and Chris! If there is anything we can do for you, please let us know at 888-storage. 

Angela Montague Hartman's profile image
Angela Montague Hartman 
recommend  Recommended
3 years ago

Very professional and courteous! Answered all my questions. 

Business response:

Hi Angela Montague, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Robert McNair's profile image
Robert McNair 
recommend  Recommended
4 years ago

The staff is super nice and very accommodating! 

Business response:

Thank you for the review, Robert! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're proud to offer our customers secure self storage! 

April Taylor's profile image
April Taylor 
recommend  Recommended
4 years ago

Clean, safe and climate control is maintained. Chris and Brantley are both responsive and helpful. Worked with us to get a unit that was what we needed (not more) when we needed it (not earlier) at a super competitive price point. 

Business response:

Thank you, April! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further self-storage needs! Give us a call at (972) 846-4811 if anything comes up! 

Brantley Walker's profile image
Brantley Walker 
recommend  Recommended
4 years ago

clean and nice people love chris and brittany 

Business response:

Brantley, we know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 928 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.