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Extra Space Storage - DeSoto, TX

4.9
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About this business

Store your belongings at Extra Space Storage on 811 S Hampton Rd in DeSoto, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

811 S Hampton Rd, DeSoto, TX, 75115, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9893 reviews
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Steven B.'s profile image
Steven B. 
on Birdeye

3 years ago

I walked in needing a unit the day after Christmas I was greeted by Mrs. Brantley Walker who helped me find the unit I needed. She was amazing walking through the entire process and fees! Glad the office was open and she was there to help!  

Business response:

Hi Steven, thank you for your review. We're glad Brantley helped you find the unit you needed and walked through the entire process and fees! We're glad you chose Extra Space! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Steven B.'s profile image
Steven B. 
on Birdeye

3 years ago

The staff was amazing and the unit was perfect!  

Business response:

We think our team is great too! Thanks for the positive review, Steven. Stop by the office if you need anything.  

Theo C.'s profile image
Theo C. 
on Birdeye

3 years ago

The location I rented from is great. I love the wide access roads to each storage unit and to be able to drive up next to the unit is a huge plus. The sign up process was quick since we had the unit reserved through the call center. The manager was thorough in his explanation of how the monthly contract works and options for making payments. Excellent customer service. Great location for what I needed. 

Business response:

Thank you for the excellent rating, Theo! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Tabatha A.'s profile image
Tabatha A. 
on Birdeye

3 years ago

I have had a trouble free, hassle free experience while using Extra Space Storage. My experience with them has been good. 

Business response:

Thank you for taking the time to leave your feedback, Tabatha! We're so happy to hear our manager was able to make your rental process hassle free! Give us a call at (972) 846-4811 if you need any future assistance. 

Yolanda S.'s profile image
Yolanda S. 
on Birdeye

3 years ago

Very nice and clean and friendly fast service chris was Great 

Business response:

Hi Yolanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by the office if you need anything.  

Melba M.'s profile image
Melba M. 
on Birdeye

3 years ago

Reserving was easy and the storage ia larger than I expected. 

Business response:

Thanks for the positive review, Melba! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!   

Jeanette G.'s profile image
Jeanette G. 
on Birdeye

3 years ago

The online process was so easy and convenient that I would definitely advise others of my fantastic experience and talk them into renting with the ExtraSpace Storage company if they are in the market to shop for Storage Units. Thank you EXTRASPACE. You have made my life so much easier.  

Business response:

Thank you for the excellent rating, Jeanette! We're happy we were able to provide a smooth rental experience. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Kenyatta J.'s profile image
Kenyatta J. 
on Birdeye

3 years ago

Very convenient. Great promotion  

Business response:

Thanks Kenyatta! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Elizabeth T.'s profile image
Elizabeth T. 
on Birdeye

3 years ago

Great customer service.  

Business response:

Thank you for the kind words, Elizabeth! We're committed to providing excellent customer service. Stop by the office if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 893 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com