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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 811 S Hampton Rd in DeSoto, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

811 S Hampton Rd, DeSoto, TX, 75115, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9994 reviews
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Christine Contreras's profile image
Christine Contreras 
recommend  Recommended
2 years ago

Very friendly and efficient. 

Business response:

Hi Christine, thank you for recommending us. We're glad our team was very friendly and efficient. Stop by our office if you need anything in the future! 

Marquinn Jackson's profile image
Marquinn Jackson 
recommend  Recommended
2 years ago

phenomenal, polite and genuine as well as the best to have on site. bonus! well needed. 

Business response:

Thank you for your feedback, Marquinn! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions! 

Tony Takeoff's profile image
Tony Takeoff 
recommend  Recommended
2 years ago

Five stars! Natalie Muniz helped me. 

Business response:

Thank you for the kind words, Antonio. We're glad Natalie was able to help! Our team is here to serve you, so give us a call at (972) 846-4811 if you need any future assistance. 

Marlen Salas's profile image
Marlen Salas 
recommend  Recommended
2 years ago

Excelente servicio! Me recomendó un lugar que tenían mi tamaño. 

Business response:

Gracias, Marlen. Estamos muy contentos de saber que nuestro gerente pudo hacer que su proceso de alquiler fuera sencillo. Pasa por nuestra oficina si necesitas algo en el futuro. 

Crystal CG's profile image
Crystal CG 
recommend  Recommended
2 years ago

Great experience with Mason he was very helpful in getting me a storage space. 

Business response:

Thank you for the kind words, Crystal. We're glad Mason was able to help! Our team is here to serve you, so give us a call at (972) 846-4811 if you need any future assistance. 

Alvita Lowe's profile image
Alvita Lowe 
recommend  Recommended
2 years ago

Very accommodating with your issues. Very spacious and clean and pleasant 

Business response:

Hi Alvita, thank you for recommending us. We're glad our team was very accommodating with your issues. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Alex Howell's profile image
Alex Howell 
recommend  Recommended
3 years ago

Good service! Friendly staff! 

Business response:

Thank you for the kind words, Alex! We're committed to providing excellent customer service and friendly staff. Stop by our office if you need anything in the future! 

Kine' Imani Mitchell Brembry's profile image
Kine' Imani Mitchell Brembry 
recommend  Recommended
3 years ago

I work for a small 501 C3 and we really needed A storage space to execute a major project. I called the national service to arrange the space and was able to get a space and pay online very easily, but the call center completely misspelled my first and last name making it difficult to locate my documents when I arrived on site. The on-site staff was very friendly and professional and fix the error for me right away. We will definitely use extra space again. 

Business response:

Hi Kine' Imani Mitchell, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We are sorry to hear about the misspelling of your name. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future. 

Natalie Karnstein's profile image
Natalie Karnstein 
recommend  Recommended
3 years ago

Clean facility, and easy access. 

Business response:

Hi Natalie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 994 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.