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Extra Space Storage

4.9

About this business

Location details

12714 S La Cienega Blvd, Hawthorne, CA, 90250, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.9888 reviews
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Sheila M.'s profile image
Sheila M. 
rating
2 years ago

Stored my stuff for three months and all went great. Antwan in the office is super helpful. Location is great. 

Business response:

Hi Sheila! Thank you so much for the positive review. We are glad Antwan could help! If you ever need anything don't hesitate to give us a call at (888) storage or stop by the facility! 

Gwen A.'s profile image
Gwen A. 
rating
2 years ago

Over the years, when I've needed storage space, I always come here. Antwon is so friendly and helpful. Even when I have had situations that don't fit perfectly within their methods, he has found creative ways to get me what I need and still fit within policy. I really enjoy working with him and have come back to this specific location because of that. I end up visiting my unit on occasion, simple things out or put things in and no matter what time of day, the space is always impeccably clean, tempered , and feels safe. I h... read more

Business response:

Thank you for the excellent rating, Gwen. We are glad Gwen was able to provide exceptional customer service over the years. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. 

Xavier T.'s profile image
Xavier T. 
rating
2 years ago

Have been renting here for some time now, nice, clean and reliable staff! Highly recommend 

Benjamin R.'s profile image
Benjamin R. 
rating
2 years ago

Recommend this storage place because it's a great place to go if you need extra storage for your needs, a clean place to go to, and has a great manager that takes care not only of the storage area but he also goes out of his way to fulfill your every need, answer your every question and show you everything you want to see. Shout out to Antwan Smith. He is great! 

Business response:

Hi Benjamin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Antwan. Let us know if you have questions at customerservice@extraspace.com. 

Jerry N.'s profile image
Jerry N. 
rating
3 years ago

Irene helped me cut my lock since I lost my keys. Very professional and quick! Would recommend to a friend! In addition to the excellent service, the facilities is clean and quick and easy access. Only issue is I wish I had access to my unit 24/7. 

Business response:

Thanks for the kind words, Jerry! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Irene reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (310) 725-0088 if you need anything. 

Laura C.'s profile image
Laura C. 
rating
3 years ago

Antwan is very helpful. Storage facility very clean at all times and hours whenever we visited. We have 2 storage spaces for our business and for our home when we remodeled our garage. He is also responsive especially when I forget the combination for locks on the trolleys 

Teresa T.'s profile image
Teresa T. 
rating
3 years ago

The staff has been very helpful all along the way! I'm glad I was able to find this place! 

Business response:

Hi Teresa, thank you for your review. We're glad our team has been very helpful all along the way! Stop by our office if you need assistance or have any questions. 

Kristen G.'s profile image
Kristen G. 
rating
3 years ago

Very nice customer service was very well put together called me right away I came in and they already knew who I was because I told him the time I was coming paperwork was done very fast and efficient and I was very pleased with the customer service 

Business response:

Hi Kristen. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! If there is anything we can do for you, please let us know at 888-storage. 

Eric A.'s profile image
Eric A. 
rating
4 years ago

Great storage facility, used this facility twice and never had a doubt that my items were safe. Definitely great place to store stuff short term or long term. 

Business response:

Thanks, Eric. We are thrilled you had a great experience with Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 888 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 8:00 a.m.