Extra Space Storage

Mike G. 

on Yelp

7 years ago

Great service and a clean location, could use an extra hour on access time though, 8 pm bones me sometimes. 

Eliezer I. 

on Yelp

7 years ago

After moving in with my fiancee, we needed a place to store our extra stuff, so we turned to Extra Space Storage. They have the best price per cubic foot compared to other storage companies I researched that were highly reviewed. Antawn, the main rep at their East El Segundo facility, gave me a tour of he property and I was impressed with the security and cleanliness. Extra Space bought the property a year or two ago and renovated it, and it still looks brand new. Since I signing the rental agreement a few months ago I've... read more

Ulandsey P. 

on Yelp

8 years ago

The site is great, clean, and very friendly staff. I recommend this location to everyone. Antwan helped me get set up in a breeze. Cost friendly, too. This was a no brainer for me. 

Tomas B. 

on Yelp

8 years ago

other places I looked at don't have climate control and the walls don't even reach the ceiling- ridiculous. they also had drywall you could just poke through between units. This facility is safer for your stuff, better facilities and much better run. 

Lory R. 

on Yelp

9 years ago

I had to move out of the house quickly and put things in storage because of a break-in. Reina and Antwon were friendly and professional. I had rented a medium storage shed indoors and it was so clean you could eat of the floor. Great people doing a great job. Thanks! 

Cherry B. 

on Yelp

10 months ago

December 30, 2024 | received this injury due to this protruding foot-long piece of metal Sticking from the wall around a blind corner. I asked for a Band-Aid in the front office, and was scoffed at. "We don't give customers bandaids. Do you think we're a Pharmacy?" I had to go to the emergency room, Had to get a tetanus shot, Had to go on antibiotics, missed two weeks of work, and now six weeks later have a lifelong scar. Extra Space storage? Their response has been "Lady go f$&k off." Even their employees (Look online) Say ... read more

Jose B. 

on Yelp

a year ago

Worst attitude towards clients from office worker. I am a client for years, about 5. As courtesy, I let the lady at the front that someone forgot to lock their unit because, I forgot to lock it before and I was informed by Antwan that I forgot to lock my unit. I was paying the favor back. She told me that she did not like MY TONE. Chris from another unit that I have confirmed that I never gave a bad tone of voice to anyone ever. She does not have good people skills or good customer service. She doesn't really care about pe... read more

Somat X. 

on Yelp

2 years ago

The service here is terrible. The service from the call center is terrible. Stated that there office hours on Sunday are from 6:00AM to 8:00PM. When we get to the location there is no one in the office and the front door says closed on Sunday. I have no way to access my storage space, because we needed a code to enter the building and elevator. We have a U'haul full of our house furniture. Their inaccurate posted hours have completely wasted my Sunday. It's yet to be seen how much additional this is going to cost me. Now I h... read more

Aaron H. 

on Yelp

4 years ago

Unethical! They have a very clear issue with theft, and absolve themselves of any responsibility in their rental agreement. The lease agreement actually says "Operator exercises neither care, custody, nor control over customer's stored property and all property stored within the space or at the facility by customer shall be stored at customer's sole risk". They might as well have all the doors wide open and bags over the video cameras. Should anything happen to your unit, they won't call, and will happily continue to colle... read more