Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

12714 S La Cienega Blvd, Hawthorne, CA, 90250, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.8942 reviews
Select a rating
C M.'s profile image
C M. 
rating
6 years ago

Wow, exceptional service #1. Antwan the store manager called me like he promised when a drive up unit came available. He is exceptional at telling you all of the details and made signing up very easy and efficient. I have never been in such a clean storage facility. I am thrilled I found this location for our storage needs. Thanks Antwan and Rosie!!! 

Business response:

Thank you for the kind words, C M! We're committed to providing excellent customer service. We're glad Antwan was able to provide you with all of the details and made signing up very easy and efficient. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad you chose Extra Space! 

Stacy E.'s profile image
Stacy E. 
rating
7 years ago

Came here one day after having a bad day to find the place closing up for lunch and boy was I upset. However, Antoine was very respectful and handled the situation very well and very helping and helped me with the info I needed. I did rent a unit and the facility is clean and safe and everything was well explained and the experience was great! This was my first time going to an Non U-Haul facility and I was greatly pleased! Thank you! 

Mike G.'s profile image
Mike G. 
rating
7 years ago

Great service and a clean location, could use an extra hour on access time though, 8 pm bones me sometimes. 

Eliezer I.'s profile image
Eliezer I. 
rating
8 years ago

After moving in with my fiancee, we needed a place to store our extra stuff, so we turned to Extra Space Storage. They have the best price per cubic foot compared to other storage companies I researched that were highly reviewed. Antawn, the main rep at their East El Segundo facility, gave me a tour of he property and I was impressed with the security and cleanliness. Extra Space bought the property a year or two ago and renovated it, and it still looks brand new. Since I signing the rental agreement a few months ago I've... read more

Ulandsey P.'s profile image
Ulandsey P. 
rating
8 years ago

The site is great, clean, and very friendly staff. I recommend this location to everyone. Antwan helped me get set up in a breeze. Cost friendly, too. This was a no brainer for me. 

Tomas B.'s profile image
Tomas B. 
rating
9 years ago

other places I looked at don't have climate control and the walls don't even reach the ceiling- ridiculous. they also had drywall you could just poke through between units. This facility is safer for your stuff, better facilities and much better run. 

Lory R.'s profile image
Lory R. 
rating
9 years ago

I had to move out of the house quickly and put things in storage because of a break-in. Reina and Antwon were friendly and professional. I had rented a medium storage shed indoors and it was so clean you could eat of the floor. Great people doing a great job. Thanks! 

Lory P.'s profile image
Lory P. 
rating
9 years ago

I had to move out of the house quickly and put things in storage because of a break-in. Reina and Antwon were friendly and professional. I had rented a medium storage shed indoors and it was so clean you could eat of the floor. Great people doing a great job. Thanks! 

Cindy M.'s profile image
Cindy M. 
rating
2 months ago

Frankie, the so called store manager is so rude and unprofessional. I called to have my items stored and she just started being so negative telling me about what past customers have done to abuse the 1 month free term. Then I proceeded to say I'm a long standing client in another state and she mentioned hoppers. Something I have no intend doing. This lady has got to go be fired she acts like a child. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 942 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 8:00 a.m.