Extra Space Storage

4.8

Self Storage
El Sobrante, CA

About this business

Consumer Services Self Storage

Location details

3516 San Pablo Dam Rd, El Sobrante, CA, 94803, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.8903 reviews

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Yoko O.

3 months ago

1. The service! Yes it is perfectly wonderful considering they don't have a large crew. Lisa is wonderful! I swear my ex has become her friend and she always watches out for him. 2. The quality of the storage rooms. Excellent with the newer facility earning this review 5 stars because it has motion detection lights in all the storage units, an elevator, flatbed dollies, and a toilet!!!!! 3. Prices! Very good prices for the size of the rooms. Ask Lisa if there are any good deals going on!!! Tell her I sent you!

Greg H.

5 months ago

Using Extra Space Storage was a great experience. Getting started with "Lisa", the onsite contact was so easy. She made me feel very comfortable and informed. I highly recommend renting storage at this location! :)

Ana Liza R.

11 months ago

Staff Deva was great! She help us find the best and appropriate size for our stuff. The storage is clean.

Business response:

We're delighted to hear that Staff Deva was able to assist you in finding the best storage size for your needs. Thank you for choosing Extra Space Storage!

Ren B.

a year ago

Deva was the Assistant Manager at this location, she was extremely friendly and very helpful. She made the process easy and quick. Thanks for such awesome service!!

Business response:

Your positive experience with Deva is greatly appreciated! Thank you for sharing your feedback.

Joshua H.

a year ago

Great service! The manager is awesome and very helpful. Easy setup and great explanation of how to best use the space.

Business response:

We greatly appreciate your positive feedback, Joshua H.! Thank you for sharing your experience with us.

Daniela S.

a year ago

Staff is helpful and understanding when I have a question or an issue that needs to be addressed. Customer service has 5 stars

Business response:

Hi Daniela, thank you for your review. We're glad our team is helpful and understanding. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.

Velma W.

a year ago

The staff / facilities is Friendly, clean, and professional. My family members rents spaces here.

Business response:

Hi Velma, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! If you need anything, do not hesitate to reach out to 888-storage.

Jacqueline F.

a year ago

I've been with them for a while and the people here have always been very nice and helpful. This includes my last time when I went and called the office. The person was in a meeting and someone from their Orinda? location answered the phone and helped me out. Also, the people who work in these locations, even when they are subbing for the regular employees are nice as pie and that feels good. They got rid of the payment machine outside which is fine. And they updated the walls a couple of times. My last visit there was many... read more

Business response:

Thank you for being a loyal customer, Jacqueline! We're glad our team has always been very nice and helpful. If you need anything, do not hesitate to reach out to 888-storage.

Nekisha G.

2 years ago

Clean affordable and Leasa is always extremely helpful! 10/10 highly recommend and will always choose Extra Space Storage

Business response:

Hi Nekisha, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Leasa is always extremely helpful! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything!