Extra Space Storage

jean r. 

on Yelp

10 years ago

The place is clean, access is easy, and office people very professional. No complaints so far. Just a couple things that would make this storage better: More affordable prices, I understand that nothing is cheap in the bay area anymore, but it's getting really expensive. Access 24/7?, why not?. Considering the current prices, it would be awesome to give customers some perks. 

Lorraine A. 

on Yelp

10 years ago

I am going through a major remodel of my house and needed to rent a storage space. i had the pleasure of meeting Brandon, such a nice young man who was friendly and helpful. He made several useful recommendations regarding the size of space I would need. I am very happy I chose Extra Space Storage! The space I rented is roomy, clean, has very good lighting and is easily accessible. 

Jennifer C. 

on Yelp

10 years ago

I have a medium storage unit inside the building. The place is clean they offer friendly service. Getting a unit was fast and easy. They have fair prices. The company offers automatic payments so you don't have to worry about forgetting to pay for your storage. 

Anthony M. 

on Yelp

14 years ago

Needed a small storage for some extra stuff- AKA- "wife misc. stuff". The staff was very helpful in getting me started, welcomed my Internet special price with no prob and was helpful in getting me going. In and out in 30 minutes. The place is always clean and peaceful and stays open till 10PM-competition down the way closes at 5:30 when staff leaves :( Would recommend without a doubt. Cons: Elevator under construction... for one part of property... but should be working soon. Sometimes the entry can be a little tricky ... read more

Tyra Lynn T. 

on Yelp

2 years ago

I have never been treated so poorly as I was by this place. The "Manager" lady Lisa is so very rude, boorish and disrespectful. I am a professional mover, I work for Bekins Van Lines and I move people all over the country, today I had the misfortune to deliver a customer into this mini storage. Lisa was very rude to us before my customer arrived. She refused to let us park on the property while we waited for my customer and threatened to have one of the guys I hire to help me unload car towed. She refused to let me use the r... read more

Brandon H. 

on Yelp

2 years ago

I called the facility before bidding on a unit online. The person (Lisa) gave me information about unit I was bidding on. She stated the owner of the unit was out of state and can not come back to get there items.. I clearly asked if anybody has been through the unit whatsoever since contents were put in the unit she clearly stated nobody has ever been in the unit at all. After speaking with her I was comfortable placing a bid after learning a little bit more about the unit I eventually won the unit went there to pick up un... read more

Steve K. 

on Yelp

4 years ago

If you rent online and the "web rate" seems too good to be true, it is. After only 4 months, they increased my monthly rate by nearly 25% to match the "in-person rate". The facility and the unit, itself, were fine. 

Zachary B. 

on Yelp

4 years ago

I set up an appointment to come in this friday. They have called me 3 times trying to get me to pay for it over the phone after i said not to call me 

Jose V. 

on Yelp

6 years ago

I recently rented a space here. I was given an outdoor unit. The unit leaks water as my stuff had visible water on it. Took photos of the water on my stuff and moved out of the unit. Sent manager Lesea an email with pictures. A week later she calls back to say there is no water in the space and the previous renters had no problems. Even with photos she didn't believe me. Then she says I get no option to move to another unit and no refund. She sent me an email terminating my rental agreement. No options discussed. N... read more