Extra Space Storage

Ink C. 

on Yelp

8 years ago

Looked online for affordable storage, immediately this company came up. As soon as I called, I was given afforadable rates and they held a storage unit for me. Then, a few minutes later Jay called me, happy - polite - professional, to see how soon I wanted the unit and when I could come by. When my family & I arrived, he was absolutely amazing! He's wonderful - unlike a lot of ppl, from any business, he gave a piece of himself in return for a piece of us. We talked family, friends, relationships and it wasn't taking up time ... read more

Jenn M. 

on Yelp

8 years ago

I was welcome by a very warm, friendly man named Joaquin at Store #1735 located at 4770 S. Pecos Road here in Las Vegas, Nevada. Joaquin was great to answer all questions that I had. He took me up to my actual unit to make sure I was sasitfied with what I was renting, and it was. Joaquin did everything quickly and efficiently. I was in and out of the office with ease. It might not have been that way if it was someone else. Joaquin gave great service, and I wouldn't give him any less stars, in fact I feel he deserves double ... read more

Chanda M. 

on Yelp

8 years ago

Jenifer was very nice and helpful. Always smiling and she able to answer every question we asked. The whole process, from the reservation online to going in to finish the procedure was very smooth. Thank you so much! 

Jack P. 

on Yelp

11 months ago

The online price said $18. When I got there the price went to $21. When it came time to sign the application after answering questions about what I was actually storing, which really is none of their business, the guy tacked-on another $16+ for insurance, and after a $30 "administration fee," the internet deal of $18 was a distant memory and had turned into a cost of $40 for the smallest unit. They also "conveniently" left a lock in the storage unit, I guess hoping you would think they accidentally left it there, so they... read more

R. H. 

on Yelp

a year ago

I had my RV parked here for about 2 years, it was convenient for awhile, but ended up getting stolen during business hours by people who had opened a unit there the day before, cased the place, then just broke in through the window, stripped the ignition and drove the RV out of the gate. The staff was very helpful in getting the camera footage and communicating with the cops and insurance company (that is why this is 2 star and not 1 star), but this location has a lot of seedy people hanging around the area so be aware of th... read more

Steve S. 

on Yelp

a year ago

I paid more for the cooled air unit but there was literally no cool air and was an oven in there. They said it was gonna be fixed and it wasn't. If you love having a heat stroke every time you go to your storage this is for you. Definitely don't recommend this place. 

S D. 

on Yelp

2 years ago

Honestly you can find way better locations or even businesses. This location is a joke. And now for Christmas they raised the rent almost $80. Went from being the most affordable to the same as everywhere else and trust me a 10x15 unit for $214 at this dump isn't worth it. Bunch of crack heads renting spaces there to hide their bs and their drugs and it's just all around ghetto. I plan on switching units asap if they really think their sh!t hole is worth what they are trying to charge. 

osvaldo v. 

on Yelp

2 years ago

Tenant here since November 2022. Upon move gate was broken. Has not been fixed in 9 months " we are waiting for parts" "waiting for approval" "getting fixed soon". Homeless people roam this facility due to easy entry access and a/c. Upon move out as a new tenant was moving in I heard " the gate is broken but we have someone fixing it soon" . Good luck with that. Not the safest part of town . 

Rachel H. 

on Yelp

3 years ago

I have been with the storage place for quite a few years. My trailer under the covered parking in their unit was burglarized. I had called them and they weren't even apologetic. Said when they can they will look at video and still haven't. I pay $195 a month for my RV to stay safe . So if not safe, why pay ? I was really disappointed with them. Will still try to get resolved .