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Extra Space Storage
- Self Storage
- Las Vegas, NV
About this business
Location details
4770 S Pecos Rd, Las Vegas, NV, 89121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've been there 5 years and have no complaints except when you sign up they seem to raise the rent but I pay $38.00 for a 5x5. It's always clean and nothing lying around. The management has always been nice plus they have a bathroom. They have cameras and an electric gate
The prices are about average. The location plus poorly secured facility is not ideal. I am getting my stuff out right after Christmas. I only needed a temporary place for a few items. If I was needing something longer term I'd look elsewhere.
Jason is the absolute best! Very professional and knows the storage business. He honored my online discounted price and made me feel right at home. The facility is very clean, however, a few suspect homeless people hang around from time to time. No worries, there's cameras throughout!!! Just inform Jason and he'll take care of it!!!
Looked online for affordable storage, immediately this company came up. As soon as I called, I was given afforadable rates and they held a storage unit for me. Then, a few minutes later Jay called me, happy - polite - professional, to see how soon I wanted the unit and when I could come by. When my family & I arrived, he was absolutely amazing! He's wonderful - unlike a lot of ppl, from any business, he gave a piece of himself in return for a piece of us. We talked family, friends, relationships and it wasn't taking up time ... read more
I was welcome by a very warm, friendly man named Joaquin at Store #1735 located at 4770 S. Pecos Road here in Las Vegas, Nevada. Joaquin was great to answer all questions that I had. He took me up to my actual unit to make sure I was sasitfied with what I was renting, and it was. Joaquin did everything quickly and efficiently. I was in and out of the office with ease. It might not have been that way if it was someone else. Joaquin gave great service, and I wouldn't give him any less stars, in fact I feel he deserves double ... read more
Jenifer was very nice and helpful. Always smiling and she able to answer every question we asked. The whole process, from the reservation online to going in to finish the procedure was very smooth. Thank you so much!
This is the worst place to store your stuffs. I hadn't even had it for a month when my storage unit was broken into and everything was stolen. They claim to have excellent security, but three days after the break-in, they called to tell me my unit had been opened.
Business response:
Thank you for sharing your concerns. Please contact us at (702) 454-8250 to discuss this further.
This is what you get parking here. You're on your own you have to file a useless police report just to see camera footage. Extra space doesn't offer anything for compensation. $500 bike stolen plus $300 to fix the window.
Business response:
We are disappointed to hear about the theft and damage that occurred at our facility. We understand how frustrating this situation must be for you, especially dealing with the stolen bike and the window damage costs. We take these incidents seriously and would like to discuss this matter with you in detail. Please contact us at (702) 454-8250 so we can review what happened and go over the specifics of your case. We want to understand the full circumstances surrounding this incident and work with you to address your concerns.
The online price said $18. When I got there the price went to $21. When it came time to sign the application after answering questions about what I was actually storing, which really is none of their business, the guy tacked-on another $16+ for insurance, and after a $30 "administration fee," the internet deal of $18 was a distant memory and had turned into a cost of $40 for the smallest unit. They also "conveniently" left a lock in the storage unit, I guess hoping you would think they accidentally left it there, so they... read more
Business response:
We're disappointed to hear about your experience and apologize for any confusion regarding pricing. We understand your frustration with the difference between the online price and the final cost. Our pricing can vary based on several factors, and we strive to be transparent about all fees. We appreciate your feedback about the lock and will review our procedures to ensure clarity. We value your input and would like the opportunity to address your concerns directly. Please feel free to reach out to us at (702) 454-8250 to dis... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,293 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.