Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.7

About this business

Location details

4770 S Pecos Rd, Las Vegas, NV, 89121, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.71,277 reviews
Select a rating
S D.'s profile image
S D. 
rating
2 years ago

Honestly you can find way better locations or even businesses. This location is a joke. And now for Christmas they raised the rent almost $80. Went from being the most affordable to the same as everywhere else and trust me a 10x15 unit for $214 at this dump isn't worth it. Bunch of crack heads renting spaces there to hide their bs and their drugs and it's just all around ghetto. I plan on switching units asap if they really think their sh!t hole is worth what they are trying to charge. 

Business response:

We're sorry to hear this, Sasha L. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage. 

osvaldo v.'s profile image
osvaldo v. 
rating
2 years ago

Tenant here since November 2022. Upon move gate was broken. Has not been fixed in 9 months " we are waiting for parts" "waiting for approval" "getting fixed soon". Homeless people roam this facility due to easy entry access and a/c. Upon move out as a new tenant was moving in I heard " the gate is broken but we have someone fixing it soon" . Good luck with that. Not the safest part of town . 

Business response:

Osvaldo, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (702) 454-8250 so that we can learn more about your experience. 

Rachel H.'s profile image
Rachel H. 
rating
3 years ago

I have been with the storage place for quite a few years. My trailer under the covered parking in their unit was burglarized. I had called them and they weren't even apologetic. Said when they can they will look at video and still haven't. I pay $195 a month for my RV to stay safe . So if not safe, why pay ? I was really disappointed with them. Will still try to get resolved . 

Business response:

Hi Rachel, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (702) 454-8250? 

Bruce F.'s profile image
Bruce F. 
rating
3 years ago

You get lured in by the price. The unmentioned fees doubled myy huh "good" deal. 

Phily B.'s profile image
Phily B. 
rating
4 years ago

There's a Latin lady working at this location that refuses to honor the online specials. Also had another employee when I was renting here offered me the better deal that was online so I moved out of my unit they rented it to someone else and they refused to honor that deal. I've had several bad experiences with people at this location. I rented here in other states and other locations this is the only one I've really had problems at. I do not recommend this location. They deal underhandedly with people. 

Ross W.'s profile image
Ross W. 
rating
6 years ago

Started off with rent of $101.00. Five payments later they raised the rent to $116.00. Eight payments after that they raised it to $130.00. That's a huge increase in a little over a year. Close to 30%. My payments are scheduled for autopay and occur automatically. They didn't cash my last check (which was for the old amount, $116) and sent me a default letter. Their MO is to entice you with a low rent initially and then once you have your stuff in there to put the screws to you. Beware! I'm moving out. I refuse to ... read more

Business response:

Ross, we know that providing customers with convenient, secure and professional storage at an affordable price is important. Our team continually reviews our competition's offerings in order to deliver you a valuable solution for storing your belongings. We are sorry to hear we have lost your business and will use your feedback to improve! 

Gino D.'s profile image
Gino D. 
rating
6 years ago

Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid !!! Beware!!! Go to a better place to store your stuff !! Their gates are crazy and close super fast on your vehicle.....The manager said you need to drive through them faster, and they are not responsible for any damage. It's cheap for a reason. Garbage maintenance and to bad if you get hurt here. If it happens to you, YOU have been warned !! Contact me and I will vouch every word I said here as truth. 

Business response:

Hi Gino. We would love to hear more about your experience so we can help make things right! Feel free to contact us at 888-STORAGE with any specific details so we can work on improving your experience! 

Corey Jace W.'s profile image
Corey Jace W. 
rating
6 years ago

My experience with their RV storage has been pretty disappointing. We rented a space a with a 14 foot high ceiling. Unfortunately our space ended up sitting vacant for two months while our rig was being repaired. When we finally get the RV over to ExtraSpace it won't fit. My rig is under 12 1/2 foot tall. I use 13' foot for my minimum space requirement when driving just to be safe. 14' should have left me more than a foot to spare but my satellite was almost ripped off. 

Chadwick G.'s profile image
Chadwick G. 
rating
8 years ago

Moved my stuff into a 10x15 unit and less then a month later it was broken into along with all the units next to mine. These locking systems are so janky that they did not need to remove the lock to open. Easily pride open and lifted the door. Employees were not much help. You guys need to fix your cheap ass doors or get some security. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 1,277 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.