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4770 S Pecos Rd, Las Vegas, NV, 89121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
You get lured in by the price. The unmentioned fees doubled myy huh "good" deal.
There's a Latin lady working at this location that refuses to honor the online specials. Also had another employee when I was renting here offered me the better deal that was online so I moved out of my unit they rented it to someone else and they refused to honor that deal. I've had several bad experiences with people at this location. I rented here in other states and other locations this is the only one I've really had problems at. I do not recommend this location. They deal underhandedly with people.
Started off with rent of $101.00. Five payments later they raised the rent to $116.00. Eight payments after that they raised it to $130.00. That's a huge increase in a little over a year. Close to 30%. My payments are scheduled for autopay and occur automatically. They didn't cash my last check (which was for the old amount, $116) and sent me a default letter. Their MO is to entice you with a low rent initially and then once you have your stuff in there to put the screws to you. Beware! I'm moving out. I refuse to ... read more
Business response:
Ross, we know that providing customers with convenient, secure and professional storage at an affordable price is important. Our team continually reviews our competition's offerings in order to deliver you a valuable solution for storing your belongings. We are sorry to hear we have lost your business and will use your feedback to improve!
Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid !!! Beware!!! Go to a better place to store your stuff !! Their gates are crazy and close super fast on your vehicle.....The manager said you need to drive through them faster, and they are not responsible for any damage. It's cheap for a reason. Garbage maintenance and to bad if you get hurt here. If it happens to you, YOU have been warned !! Contact me and I will vouch every word I said here as truth.
Business response:
Hi Gino. We would love to hear more about your experience so we can help make things right! Feel free to contact us at 888-STORAGE with any specific details so we can work on improving your experience!
My experience with their RV storage has been pretty disappointing. We rented a space a with a 14 foot high ceiling. Unfortunately our space ended up sitting vacant for two months while our rig was being repaired. When we finally get the RV over to ExtraSpace it won't fit. My rig is under 12 1/2 foot tall. I use 13' foot for my minimum space requirement when driving just to be safe. 14' should have left me more than a foot to spare but my satellite was almost ripped off.
Moved my stuff into a 10x15 unit and less then a month later it was broken into along with all the units next to mine. These locking systems are so janky that they did not need to remove the lock to open. Easily pride open and lifted the door. Employees were not much help. You guys need to fix your cheap ass doors or get some security.
Used to be a SmartStop. Prices got raised and service became subpar. Had to come back more than a few times in a day because the staff was gone for hours. Plus no carts to be found. There was a very strong gag-inducing decaying smell on the second floor for weeks which they did nothing about. Security guy is funny though and gets a kick out of the people who stay late after the gate is closed.
Extra Space Storage has a 4.7 star rating with 1,260 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.