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Extra Space Storage

4.9

About this business

Location details

313 S Riverside Ave, Rialto, CA, 92376, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.92,022 reviews
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Paris M.'s profile image
Paris M. 
rating
6 months ago

My mom used a storage unit here for about 2.5 years, and the experience was fantastic! Her items were in excellent condition, which speaks volumes about the care taken. When we finally moved everything out, the owner went above and beyond--keeping the door open for us and providing chairs and water. Such friendly and accommodating people! I highly recommend this place for anyone in need of storage! 

Doug T.'s profile image
Doug T. 
rating
9 months ago

Quick and easy process. Shannon made it a breeze to get a storage unit. If you are in need of a storage unit I recommend this place. It's also very clean. 

Business response:

We are honored to have provided you with a quick and easy process for your storage needs. Thank you for recommending us! 

Meagan M.'s profile image
Meagan M. 
rating
10 months ago

Great quick service during a non so good time ! Shannon was great ! Would definitely recommend storage place as well as inexpensive pricing ! 

Business response:

We're overjoyed to hear about your positive experience with us! Thank you for recommending Extra Space Storage. 

Dennis G.'s profile image
Dennis G. 
rating
a year ago

Shannon the manager is really great, floors clean, open 24/7 7 days a week. You use the app on your phone so you don't have extra keys to carry around. 

Business response:

We're glad to hear you had a great experience at Extra Space Storage. Thank you for sharing your feedback! 

Tasha H.'s profile image
Tasha H. 
rating
a year ago

I needed a lot of help figuring this storage thing out but all the staff I interacted with were very kind, helpful and friendly! Which made my challenges so much easier. Thank you all for your patience and answers all my questions 

Business response:

We're delighted to hear about your positive experience with our staff. Thank you for sharing your feedback! 

Tana M.'s profile image
Tana M. 
rating
a year ago

Shout out to Stephen!!! Excellent customer service. Very knowledgeable and professional. Thank you for making our experience a great one!! 

Business response:

We deeply respect your feedback. Thank you for recognizing Stephen's excellent customer service. 

Jc S.'s profile image
Jc S. 
rating
a year ago

Just signed up, so far customer service has been quick and friendly . Went in with some questions, signed up same day . 

Business response:

We are privileged to have you as a customer! Thank you for signing up with us and for your positive feedback. 

Alex H.'s profile image
Alex H. 
rating
a year ago

Shout out to Steve, he helped me look for the perfect storage unit for my personal belongings. I never used a storage unit before but Steve explained to me what they had to offer and made me feel comfortable leaving my belongings there. Customer service was top notch, it's very clean and the climate control is a huge plus. They had moving carts ready for use. I recommend this place. 

Business response:

Thank you for taking the time to share your positive experience with us, Alex. We are thrilled to hear that Steve provided excellent customer service and helped you find the perfect storage unit. We appreciate your recommendation! 

Damaris A.'s profile image
Damaris A. 
rating
a year ago

As i'm currently in the process of moving, i believe that steve and stephen helped to the best of their abilities for my unit space, and made some accommodations due to some technical difficulties, but truly do not know what i would have done without their help, totally recommend! 

Business response:

We're privileged to have been able to assist you during your moving process. Thank you for choosing Extra Space Storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 2,022 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.