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Extra Space Storage
- Self Storage
- Silver Spring, MD
About this business
Location details
8001 Newell St, Silver Spring, MD, 20910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Preferred location for easy first floor access. Thanks to Carleton and Lusia service!
Business response:
Hi Todd, thank you for your review! We are thrilled to know Carleton and Lusia provided you with great customer service. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Very good condition and very comfortable! Great location! Friendly personnel! I recommend to use this facility to all my friends!
This place just keeps getting better and better. The convenience of the location is great. The lease is very easy to do on the computer. The staff is very friendly and nice. This place is always clean
My son need a unit at the last minute and I have to say, Thank you so much to the site manager he made the process quick and easy. And above all for me the place was clean. Thanks again.
My entire experience with Extra Space Storage from start to finish has been great! I really appreciated the time and effort that manager Kyrah took to show me around the different unit types. After a goof on my part of booking the space before I was ready to move in Kyrah gave me a grace period to follow up to confirm the unit. Once I was ready, we took care of everything over the phone and I moved in the next day. It's been smooth sailing since then!
Business response:
Thank you so much for your kind words, Sade. We really appreciate you taking the time to share your experience with us. We're glad Kyrah showed you the different unit types. Don't hesitate to reach out if you need anything!
Awesome place - Luis is very helpful :^) when I submitted an interest form, I received a call within 5 minutes and the next day I went over there to sign a lease. super easy process and I highly recommend to anyone looking to live in downtown silver spring
Business response:
Katherine, your recommendation to friends and family is the best compliment that we can receive! Thank you for choosing Extra Space. Our team is happy to help with any of your storage needs!
After being stressed out by their competitor (Public Storage), Luis and Michael are very business oriented, friendly and patience Gentlemen. I believe I will upgrade my space soon, since they handled my issues with care. NMW
This location is well maintained, kept up, and kept clean. I ended up closing up my unit, as I no longer needed it. There was no pressure, and the close out procedure was very quick, smooth, with both printed and e-mailed confirmations. I've gone through the pain of other businesses where it is very easy to sign up, but canceling ends up involving writing a letter that has to go to a central, non-local office. Thankfully - this was none of that. The staff were always super polite and helpful, even at closing out the uni... read more
Business response:
For U, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out if you need anything. Our team is happy to help with any of your storage needs!
I actually love this place. The only problem is that they periodically raise rates on existing customers so it costs a few hundred a year more now than it did when we started. That's pretty common for the business though. Plus everything is clean. We never have issues with getting to our stored items. The staff is super friendly. There is not much more we could ask for!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 606 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.