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Extra Space Storage
- Self Storage
- Boston, MA
About this business
Location details
3175 Washington St, Boston, MA, 02130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great experience! Clean, climate controlled, secure and easy access. We had complicated needs with multiple furniture deliveries over several days. Paula and Romaine were incredibly professional, gracious and helpful. Excellent responsiveness and communication. They really went above and beyond to make the impossible go smoothly. So glad I picked Extra Storage on Washington St.
Business response:
Thank you for your feedback, Hibah. We’re glad to hear you had a great experience and that Paula and Romaine were professional, helpful, and responsive in making your move-in process smooth and stress-free.
Isai was really kind , helpful . He walked me through every step and walked me through the units make sure I don't get lost, and to the process since it was my first time doing it. He even catch a mistake on my account and promptly corrected it. It was a must for me ,making sure I leave him a review. Good job to Isai , He deserves a raise.
Coop was the best! Extremely helpful. Explained smoothly and excited to rent from here!!
extra storage space was awesome to me and i received a1 service every time I needed assistance. there was this one employee (female) with beautiful locs she made sure I was settled before closing out my storage unit. she was great help may I suggest giving her a promotion?
Business response:
We're pleased to hear about your positive experience with our extra storage space and the excellent service provided by our employee with beautiful locs. Thank you for taking the time to share your feedback.
Walked in and spoke to Deja! Amazing customer service and very helpful with my questions and inquiry regarding my unit. Very polite and efficient! Thank you Deja!
Business response:
Your positive feedback is greatly appreciated! We're glad Deja provided you with amazing customer service. Thank you for sharing your experience!
George is great and so helpful. We got our unit last minute and it's secure and was easy to take furniture from our truck to the unit. And has parking lot. Slightly more expensive than other options in Boston but the unit and security of the facility are great and we like it
Ino and Audreanna at your excellent customer service, thanks for being courteous, hospitable, and helpful. It makes a difference you are appreciated
Business response:
Thank you for the review, Mandysia! We pride ourselves on having a friendly, accommodating staff and are so happy Ino and Audreanna were able to assist you! Feel free to reach out at any time at 888-storage.
My sister recently moved from DC to Boston and was in need of a storage unit for some of her stuff which didn't fit into her apartment. I originally went with the U-Haul based storage complex on Massachusetts Ave in Boston, however, when I arrived and checked out the unit, it was full of trash, rat feces, and there were people clearly on drugs coming in and out of the building. Even though U-Haul was giving us a free month because we had rented a one-way truck rental, we opted out of the storage unit with them due to safety... read more
Business response:
Thank you, Bob, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. We work hard to meet the expectations of our customers, and we're happy to hear Ino hit the mark for you! Give us a call at (617) 524-5223 if there's anything else you need from us. Our team is happy to help!
Came here to buy supplies for moving. Staff were incredibly friendly and helpful. Prices for mattress protectors, quilts and glassware protection was reasonable.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 3,187 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.