Extra Space Storage

Tara C. 

on Yelp

10 years ago

I had a very easy time with this business. I think moving stuff in general is very stressful, so maybe that's the reason for the bad reviews. Corey was so kind and helpful, he is the facility manager. I think the place is fair and decent, its safe and clean as well. 

Barb F. 

on Yelp

13 years ago

I had a storage unit at this facility for the past couple of years for work. I was very impressed and had a positive experience. The facility is clean and the staff is very friendly and helpful. I would recommend this facility to whoever needs a storage unit in this area. 

Natalie G. 

on Yelp

14 years ago

I had a pretty great experience with this place. I am a teacher and needed a storage unit for all my supplies over the summer because I was switching to a new school district. I got a 4 x 4 unit that was about 10 feet tall. It cost $90 per month but they were running a special where you get the first month free. So I only paid $90 for them to store everything for two months. It worked out perfectly for me :) I'm giving it only 4 stars because it took a long time to sign the paperwork when signing up and I was in a big ... read more

Vincent M. 

on Yelp

15 years ago

it was ok, overpriced in my opinion but we were in a pinch and this was the closest place to our dorm. The people were nice and the facility was clean. On our floor however, there was this nut job who would play in his storage closest. Out of the 6 times we went, he was there 5 times, shirtless and talking to himself. he had stacks of newspapers from the '80s and HAM radios and old electronics. It was bizarre. It's also not located in the best part of town, go during the day, it's safer that way. 

Eric S. 

on Yelp

17 years ago

My best friend's condo was damaged by fire, so we had to move all of his surviving house wares out, to a clean and dry facility. I found this place online and we couldn't be happier. The staff are exceptionally nice, the place is spotless, and they're actually concerned about keeping tight security and good service in place! If you search around on their website, you will find cheaper units of the same size (based on location in the building.) So, definitely good to search online first. And, their website is actuall... read more

Kaida G. 

on Yelp

4 months ago

if I could give zero stars, I would. Stay away from extra space storage in Tewksbury, Mass!!!! I was paying $177 per month for10x15 storage unit. They hiked up the price to $277 per month. Yet today, October 1, 2025 when I called the storage unit facility the person answering the phone had a major attitude was putting words in my mouth by saying I called him incompetent which by the way I never did. What pissed me off was the fact that he could not answer a simple question. And my question was why is it that when I jus... read more

stephen b. 

on Yelp

a year ago

They doubled my rent from $60 to $120 out of the blue with 1 month's notice! They said they had the place appraised and the evaluation was that the units were worth more than they were charging. Didn't matter that we had agreed on a price. These people are DIRTBAGS! 

Alexandra K. 

on Yelp

2 years ago

This is the WORST storage place I have ever worked with. I stored my belongings from April to September and returned to find my unit had been infested by rats. Everything was covered with rat poop and all my storage boxes had been shredded. I had to throw everything in the unit away and was told nothing could be reimbursed in terms of paying for storage. The managers and staff were extremely unhelpful and blatantly did not care. They mentioned they have had issues with rats in the past but did not offer to reimburse me for... read more

nicholas l. 

on Yelp

7 years ago

To many rate increases over a short period of time. I will have to move to my other storage location who has a fixed rate on monthly fees