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Extra Space Storage
- Self Storage
- Boston, MA
About this business
Location details
3175 Washington St, Boston, MA, 02130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
This place actually deserves to be ranked on a different scale, one involving negative points for the sheer lack of customer service and basic decency, particularly on the part of one of its staff, Charlie Fox. A friend of mine sold me a very heavy real, wooden book shelf (6x7 feet) from her storage unit, and as I live literally a block away I anticipated being able to borrow / rent a cart from the establishment that I could use to get the piece back to my house without having to rent a truck for all of 1 minute of hauling... read more
I wish I could give this place no stars!The manager here a few months ago was a complete d*ck. The place is clean but has lots of hidden costs. Not worth the badgering I got. I'd try is out again if I didn't have to deal with that a-hole.
I'm giving this place one star because I can't give it no stars. Awful experience. I made a reservations two weeks ago online and went over to see the unit. The guy said to come in and do the paperwork on the morning I wanted to start renting the unit. Said it couldn't take more than 5 minutes. So here it is, the weekend before Sept 1st in Boston. I get a uhaul, and bring my stuff over (I called the night before to make sure I was all set for the next day). There is one person working. Everytime he has to show someone a uni... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 3,021 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.