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Extra Space Storage
- Self Storage
- Richmond, TX
About this business
Store your belongings at Extra Space Storage on 10535 Mason Rd in Richmond, TX today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of o... read more
Location details
10535 Mason Rd, Richmond, TX, 77406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedI just rented a unit from Extra Space Storage on S Mason Rd, and I really wanted to give a big shout-out to Alta and Theresa. I had done basically everything online ahead of time, but once I got there, they went above and beyond to help me out. Not only did they guide me to the best and fastest route to my locker, but they also gave some very helpful tips on how to configure my storage racks to achieve the most space possible. They have this energy; they're just so very nice, professional, and really interested in making on... read more
Business response:
We are thrilled to hear about your positive experience with Alta and Theresa at Extra Space Storage. Their dedication to providing exceptional customer service and going above and beyond to assist you is exactly what we strive for. We appreciate you taking the time to share your feedback and highlight your efforts in making your storage experience stress-free. It's wonderful to know that their guidance and tips helped maximize your storage space. Thank you for choosing Extra Space Storage, and we're glad Alta and Theresa wer... read more
Very clean facility staff is very nice and professional prices are reasonable I recommend this place
Business response:
Your review is appreciated. We deeply cherish your recommendation and are glad to hear you found our facility clean and staff professional. Thank you for choosing Extra Space Storage.
Kudo’s to Alta, Joy and Theresa! Great women-managed business. Totally impressed and highly recommend Extra Space Storage Pecan Grove!!!
Business response:
Thank you for your positive feedback! We greatly appreciate your recommendation of Extra Space Storage Pecan Grove.
Very friendly staff. I had one issue with the free month not applying online, and they immediately took care of it and credited me back.
Business response:
Thanks for sharing your experience, David. We are glad to hear that our staff was friendly and resolved the issue promptly.
The staff at this location is awesome! Alta is so sweet and very understanding. Will definitely come back if I never need storage again.
Business response:
We are glad to hear that Alta provided excellent service. Thank you for sharing your experience with us!
Kendra and Alta did a wonderful job…nice clean facility…
Business response:
Hi James, thank you for your review. We're glad Kendra and Alta did a wonderful job. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
It’s a great place to keep your stuff it’s very nice and clean and they have great employees.
Business response:
Hi Hanes, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if you have questions at 888-storage.
Absolutely love their customer service! Chelsea was very pleasant and assisted me today!
Business response:
Thanks for the awesome recommendation, Towanika! We are glad Chelsea provided you with great service! Don't hesitate to stop by the office or contact us at (281) 606-0789 if you need anything.
We have to store our boxes for remodel… these folks were great. Highly recommend. We are on the 3rd floor and it’s not hot at all And saves $’s
Business response:
Thanks for the kind words, Joseph! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (281) 606-0789 if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 500 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.