Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

5.0
Get directions

About this business

Store your belongings at Extra Space Storage on 10535 Mason Rd in Richmond, TX today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of o... read more

Location details

10535 Mason Rd, Richmond, TX, 77406, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0339 reviews
5
316
4
6
3
3
2
0
1
0
14 reviews have no rating
Select a rating
Su Webb's profile image
Su Webb 
recommend  Recommended
2 years ago

Tim was very professional and answered all my questions and concerns! 

Business response:

Hi Su, thank you for recommending us. We're glad Tim was very professional and answered all your questions and concerns! Don't hesitate to reach out to us at 888-STORAGE if you need anything!  

John K.'s profile image
John K. 
on Birdeye

2 years ago

Clean, well-maintained site with friendly, helpful staff.  

Mary Jackson's profile image
Mary Jackson 
recommend  Recommended
2 years ago

The manager Jacob was very helpful. Good service! 

Business response:

Thank you for the recommendation, Mary! We are glad to hear that you had a good experience, and Jacob was able to help you with your storage needs! Feel free to reach out at any time at 888-storage.  

Veronica Jenkins's profile image
Veronica Jenkins 
recommend  Recommended
2 years ago

Very clean location and great prices 

Business response:

Hi Veronica, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility and our prices have been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Giovanni Fonseca's profile image
Giovanni Fonseca 
recommend  Recommended
2 years ago

They were very responsive and replied to me very fast I also had problems with the access code but they worked with it super fast. 

Business response:

Thank you for the recommendation, Giovanni. We are glad our manager was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Jose s.'s profile image
Jose s. 
on Birdeye

2 years ago

Extraordinary customer service and facility to offer and be part of the solution. 

Michael  M.'s profile image
Michael M. 
on Birdeye

2 years ago

Best storage place on the market , great customer service , great communication, easily and friendly environment, easy access to your units highly recommend 

Drucilla Overton's profile image
Drucilla Overton 
recommend  Recommended
3 years ago

when you run out of room or not ready to trash 

Business response:

Thanks for the great review, Drucilla! Please call us at (281) 606-0789 if you have any questions! Our team is happy to help! 

Cynthia P.'s profile image
Cynthia P. 
on Birdeye

3 years ago

Friendly, well maintained space. Like the ease of online payments.  

Business response:

Hi Cynthia, thank you for taking the time to share your experience with us. We know that our customers value well-maintained facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 339 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.