Claimed

Extra Space Storage

Name: Extra Space Storage
Address: 10535 Mason Rd, Richmond, TX, 77406, US
Telephone: (281) 606-0789
Rating: 4.9

4.9

Self Storage
Richmond, TX

About this business

Consumer Services Self Storage

Location details

10535 Mason Rd, Richmond, TX, 77406, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9552 reviews

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Brenda Soshea

Recommended

5 years ago

Employee at front desk was great. Both on phone and in person. Made everything easy to rent. Space is clean. We feel it’s quite secure. So far very pleased. Highly recommend. Good price too compared to many.

Business response:

Thank you for your feedback, Brenda! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if we can do anything else to assist you!

Mike Schroeder

4 years ago

Horrible experience with them they have rats in the location on Mason Rd in Richmond TX They also try to change the price per unit every month. Every month the price goes up and they claim that it is because of market value in the area, I have never seen it come down. They lock you in by having you put all your stuff in there and know you won’t move an entire house of furniture out of their storage facility just because they change the price $20 a month I would not recommend this business

Business response:

Hi Mike. From time to time, we make adjustments to our customers’ rental rates to keep up with the rising costs associated with providing top-notch service and a secure facility. We're sorry to hear about your experience and would love to speak with you about this in more detail. Can you give us a call at (281) 606-0789?