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Extra Space Storage
- Self Storage
- Santa Cruz, CA
About this business
Location details
1465 38th Ave, Santa Cruz, CA, 95062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Clean, convenient, friendly. Highly recommend this place. Took advantage of the 1st month free, but stayed for 3 months. Avg price was competitive.
Clean, secure and staff is very friendly. I will definitely recommended this to other people.
Business response:
Thanks for the positive review, Jenn! We work hard to keep our facilities safe and clean for our customers. We are happy to help with any storage needs at 888-storage!
This was one of the best facilities that I've rented in. Very clean, well lit and accessible. There were ample carts available on ever visit. I loved the pop music when it was piped in. Easy onboarding and good experience checking out. Cindy and Fernando (?) were awesome. I forgot to give notice of moving out and my auto pay already went thru. Cindy credited it for me. Very much appreciated. Great experience!
Business response:
Thank you, Lynn! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience with Cindy reflects that! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
Store Manager Cyndi made the experience of renting a unit fantastic! From phone calls while renting from afar, to walking us to the space upon arrival, Cyndi truly was terrific! The facility feels very secure, it's well-maintained, and we felt very comfortable during an evening drop off.
Business response:
Thank you for the positive review, Sue! We work hard to provide safe and secure storage with great customer service, so we are pleased to hear that Cyndi was able to help! Let us know if you need anything at 888-STORAGE.
Great storage facility, nice and tidy! Friendly staff! Everything went very smoothly!
Business response:
Thank you for the excellent rating, Jason! We're glad our team was friendly. We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
It was okay i was new to entering the code forgot to add the "*" at the end didn't realize it until later. I pressed that button for help no one answered just assumed no one was there at the time. I did feel uncomfortable when this white truck kept pulling near me and my friend and watched us load all my furniture. Even when we came a second time to haul more stuff the same truck came to watch us again. Didn't identify themselves wasn't sure if it was a worker or someone seeing all of belongings that i stored. The unit was c... read more
Business response:
Hi Aleesha, thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. If you ever need help outside of office hours, we have an after-hours line that can assist you 24/7. They can be reached at 888-storage. We take security seriously at Extra Space Storage and want you to feel comfortable accessing your unit. Please feel free to contact us at (831) 475-4754 if you have any concerns while visiting your storage unit.
Amazing Service every time! - upfront and honest onions/options provided regardless of the question or situation. Signing up was a breeze, the prices were very competitive with other storage units. The facility is always clean, non-smelly or sketch like some of the West-side storage places can be. I highly recommend this place if you need a storage unit.
Business response:
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Nico. Let us know if we cando anything else toassist you!
Fast, easy and safe process for renting storage. Front desk last was rally great!! A++++
Business response:
Our team appreciates your rating, Chino00964. We're glad we were able to assist you with your self-storage needs. Let us know if we cando anything else toassist you!
We have been customers here for several years. Management is responsive and always helpful. We found them to be competitively priced with other storage facilities in the area. Lots of different sizes and they let us switch to different ones without any fees. Highly recommend!
Business response:
Thank you for being a loyal customer, Joe! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Your recommendation is the best compliment we can receive! Let us know if there's anything else we can do to keep your experience great!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 779 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.