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Extra Space Storage
- Self Storage
- Austin, TX
About this business
Location details
6512 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I can't say enough good things about Myrna! Sweetest lady and very on top of things. We moved to Austin in December and needed a family member to come and get our unit situated in advance, it was an absolutely seamless process. She went out of her way to make it work! Facility was always clean, well maintained and in a good location too!
Business response:
Hi, Brandy! Thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! Myrna and the rest of our team are here to serve you!
Amazing service. The store manage, Myrna, is amazing. She is super friendly and makes the whole process very quick and easy. Anytime I ever needed anything Mryna was on top of it. My storage unit, the property, and the office were very clean and well taken care of. If I ever need another storage unit in Austin, I will be coming back to this location. Thank you Mryna for everything that you do for Extra Space and their customers.
Been a customer here since July 2014. Nice place. Clean units and friendly staff. ( except for one lady who was pretty rude to my wife - didn't get her name ). Also big enough area for a 18wheeler to move around in. The wife and I would periodically check on our stuff and over time, we have put bug bombs in the unit ( this one we have is not one of those controlled atmosphere units ) and we have noticed debris left behind by rats. The pricing started off pretty cheap for a 10x20, but eventually got jacked up to the point whe... read more
We are relocating out of Austin and Extra Space Storage IN Addison, Tx was highly recommended to us by the lovers we found on Yelp! However, in order to reserve a unit we had to complete paperwork and pay for the unit prior to moving in. Since we are not currently living in North Texas, as of yet, I was panicking, but the manager in Addison told me not to worry, Myrna at this location in Austin would take care of us! And she did! We went to the McNeil Extra Space Storage and you drive into the property and everything is imma... read more
Myrna is AMAZING. The units are spotless and she works hard to keep them that way. Outstanding facility with exceptional service. Don't hesitate to store your things here.
I was really surprised how easy it was to get setup. Mary is awesome. The cost was great, all information was clear, they even sold me a lock and had supplies. Everything looked clean and wall taken care of and safe.
Quick and easy. Pleasant service and accommodating to my needs. When I arrived from DC, I realized I needed a smaller unit, it was changed without fuzz or extra fees. Teresa
Great service. Staff friendly. The property is well maintained. The price of storage unit very affordable. .I would highly recommend it. Nonna Beth
Mary made the process of getting set up with a storage unit quick and painless. After driving a 26 foot truck with trailer for over 6 hours, the last thing I wanted or needed was complication with arranging storage. Everything was seamless and we were able to quickly unload the truck into the unit and move on.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 528 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.