Extra Space Storage

Shayna P. 

on Yelp

10 years ago

Only reason I am giving it a 4 and not a 5 is because 1) the hours aren't posted anywhere for the facility and 2) I couldn't open the doors last week after it accepted my code. Sunday evening, typical. I eventually got it open though, but what a pain! Everyone is very helpful, knowledgeable, and sweet. 

Liz C. 

on Yelp

10 years ago

Great experience so far! The manager made sure I had an easy-access location and getting my unit was super-easy. Very forthcoming and fast processing. I definitely recommend! 

Scot A. 

on Yelp

10 years ago

I have been very pleased with Extra Space Storage so far. The space was clean and access was well lit with personalized security codes. The management and staff were very accommodating when my space needs and schedule changed and the use of their moving truck for free to bring my things was a huge bonus. I worked with Nicole and appreciated her assistance and flexibility. I will use them in again for my future storage needs and was pleased overall compared with a space that friends had at Uncle Bobs. 

Concerned C. 

on Yelp

10 years ago

Extra Space Storage has been very good to us! They have been very professional since they took over from the previous owners/managers. I especially appreciate Andrea and Nicole as they met with me in the office and took the time to answer all my questions. I have met them in the office on different occasions. They are always very thorough and polite. This place is very clean and meets my storage needs. They did not try to rush me out the door as other storage managers have in the past. Later on as time passed; I needed to up... read more

Winter S. 

on Yelp

10 years ago

At this point, I have no complaints. The gentleman Dillon was helpful and very nice. He walked me around to see the storage room that I was looking for. It was climate controlled, clean, and was reasonably priced, compared to UHaul, and Uncle Bob's. It was an easy process and I had a good feeling about this place. The records are well kept, and I received a receipt, via email soon after my purchase. 

Lloyd S. 

on Yelp

10 years ago

I do not know what this Timothy was drinking . It must have been very strong , thats all I can say . This facility was the cleanest storage location , I have ever had the pleasure to to visit !The managers were very , very respectful and professional . Outlining the all the do's and don'ts, and all the rules pertaining to , storing my goods at this property. I recommend this facility to everyone who reads this review . 

R P. 

on Yelp

a year ago

If you want everything you're keeping in storage to reek of mothballs, this is the place for you. The stench has been growing in intensity for months. We brought the first things home from storage but they're sitting in the garage waiting for the smell to go away before bringing inside - it's been two weeks. I doubt that this facility could be using the mothballs legally/safely given the odor. Naphthalene is toxic. And smells vile. 

Reggie P. 

on Yelp

a year ago

Came from south Austin on my day off to move stuff out and the key pad was out. No entry. Since then two other people have come by and had the same issue. One was just moving in and had reached the help line who tried to get hold of management to no avail. Most of day wasted and things that needed to get done go undone. Help could not reach management. 

Omar R. 

on Yelp

6 years ago

Awful! I trusted they could set me up properly on auto draft to cover my payments after explaining I would be unavailable for a couple months but I when I returned I see no payments were taken and now I have over $100 in add fees. I requested a courtesy partial adjustments since the rep was partly at fault but the manager made no effort to acknowledge their mistake or empathize. Been renting a larger unit for a year and now they lost my business over a few dollars. Very upsetting dealing with this greedy business and the ... read more