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Extra Space Storage

4.8

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Location details

480 W Crowther Ave, Placentia, CA, 92870, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,415 reviews
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De Anne W.'s profile image
De Anne W. 
rating
11 years ago

This place is great!!!! Super easy access, very clean, great customer service!!! Recommend to anyone. 

Lauren L.'s profile image
Lauren L. 
rating
11 years ago

I give three stars because it fulfilled my expectations for a storage facility, but could do with some minor upgrades. I believe the fourth star is for perfect and the fifth star is for above and beyond work that is near impossible to achieve in self storage service. Overall, I was impressed with this storage facility and am really happy I found it. I go to my unit 1-3 times per month and feel the price of ~$60 per month for a 5x5x10 unit is fine. Pros: -A keypad entry/exit with individualized codes for each person. -C... read more

Paul B.'s profile image
Paul B. 
rating
11 years ago

Great service, great rates, well kept and secure facility, as well as a knowledgeable staff. Danny set me up in a unit and I was placing things in the unit within 30 minutes. 

Zac B.'s profile image
Zac B. 
rating
11 years ago

Juan was there to show me my options. Really helped me out. Got me a great deal, showed me my options. Was friendly, glad I made my way over to extra storage space. 

Brian R.'s profile image
Brian R. 
rating
11 years ago

I have done business with this company and location for a few years. I recently needed to downsize my space. Both Juan and Danny made it very easy to make the switch by recommending a smaller space that saved me a lot of money. The paperwork was all handled by Juan on a very professional and friendly basis. The facility is clean and easily accessible. 

Kimi M.'s profile image
Kimi M. 
rating
12 years ago

Have never used a storage facility before, so didn't know what to expect. When you call, it takes you to a call desk that seems to service all the various facilities. When you confirm your order the local storage center calls you. Juan called within 5 min --amazing! We met that afternoon for a tour of my storage unit and facility. Rates were very competitive with first month half off. My only complaint was that there was no AC or ventilation inside the facility. It was very uncomfortable on a hot day when we started t... read more

Terry B.'s profile image
Terry B. 
rating
8 months ago

The price was reasonable. The young man whelping us was knowagable & friendly. Their locks are lil expensive. The unit we got is on a corner so seems a lil smaller ( it's not a square unit, kinda strange) but hopefully can make it work. I like that gate hours are 6a-10p. Wanted a unit with extended gate hours. Property is clean, only problem is only bathroom is in the office. They open @ 930-6?p after hours no bathroom.. only 4 months in & all the sudden I get a rent increase from $99.20 to $152.20 too expensive! Was neve... read more

Jackie L.'s profile image
Jackie L. 
rating
10 months ago

not even 1 star is worthy of this company I rented a 10X10 in August of 2024 price starting at $120. they raised my unit in December by 100% no notice nothing! I called them they adjusted it to $165 only for them to raise it again in May to $215 and again in July of 2025 to $250 this place is ridicolous DO NOT GET A STORAGE WITH THEM! go to another storage place. save ur money super unprofessional they do not value or appreciate loyalty their all about money and increasing ur rent every 3 months. I'm moving out and finding b... read more

Maha S.'s profile image
Maha S. 
rating
3 years ago

I have had a unit since January 2023, recently my pricing went up and I was in search for a drive-up smaller box. After many months of waiting one finally was available. I called immediately to reserve it, the lady at the Placentia office assured me that it was reserved til Saturday. I arranged movers and family members to all meet on Saturday to help me move to the new unit. Upon arrival to sign it, the lady informs me that the box is no longer available and was given to someone else. She stated that reservations mean nothi... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,415 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.