Extra Space Storage

Karly S. 

on Yelp

8 years ago

Amazing customer service! Thank you to Esther Gort (assistant manager) for being so patient and informative with me. She really took the time to give me a detailed tour of the premises. There are actually working cameras covering the entire site and lots of clean, available storage units. I am so grateful for Esther showing me the newer 5x10 unit and comforting me in leaving my belongings there for storage. If you are moving from a one bedroom apartment, the 5x10 unit will definitely suffice, unless you have more than... read more

Andrea D. 

on Yelp

8 years ago

I am so glad I decided on this facility. The other places I went to were on the second floor and down the hall ECT. This one was not only convenient but the lady Esther that helped us out was great she showed us a few and let us pick so kind to us I felt like she was family made me feel so much better about leaving my personal belongings I felt that it was safe. The four stars are for Esther and her excellent customer service. I never rate or review as a matter fact this is probably my 3rd time. Thank you Esther for you help... read more

Brooke S. 

on Yelp

9 years ago

Just moved our stuff in recently and I'm not sure how happy I am. The door on our unit broke on the 1st day that we moved stuff in. There is a sign hanging outside that says First month FREE...but when I asked about it they said that it's based on availability and that it doesn't apply right now. I told her that I thought that was a little deceiving. Just hoping that we don't have to keep our stuff there for very long. It is more expensive than I thought it would be. 

Pablo J. 

on Yelp

9 years ago

So I had never had to rent a storage space before and didn't really know what to do. Thanks to have Eric he answer all of my questions so helpfully. He recommended a moving kit that I got .So now my things are all pack with bubble wrap. Thank you Eric and thank you Extra space ! 

Kristina M. 

on Yelp

9 years ago

I have not come across a neater storage facility than this location. It's clean, no trash, no graffiti...Inside the office was spotless, even the displays of the boxes were perfect. There were 2 gentlemen in the office talking to a customer and one of then excused himself and walked over to me and asked if I needed anything. This was quite impressive as often you are not greeted at all in places when employees are with other customers. I recommend this facility if you need a storage unit. Thanks Aaron for the tour! 

Chris T. 

on Yelp

9 years ago

Smooth and seamless process to rent a unit! Eric was great and helpful with all questions. Highly recommend to others. 

Allie C. 

on Yelp

10 years ago

Thank you Miles for the easiest experience in renting a storage unit at a great price and with purchasing moving supplies. I wish everyone who works in customer service/sales could be like you... professional, efficient, thorough, nice, and thoughtful about the needs of the customer. 

Karla K. 

on Yelp

12 years ago

I've had a lot of storage facilities over the years. I must say this service is the BEST. I rarely give 5 stars but I can tell you from personal experience. This one here on Western/Artesia is: 1. Super Clean 2. Great customer service 3. download coupon from internet off their website to get like $10 off or whatever specials they have at the time. 4. The managers are young, very nice looking, clean, helpful, and outgoing. Positive Energy. Very positive Energy. Unlike some of the other storage facilities in LA where they c... read more

Jovey O. 

on Yelp

2 years ago

Our storage unit was robbed. Pretty sure it was an inside job because the locks weren't broken or even tampered with and other people had the same thing happen.