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Extra Space Storage

4.9

About this business

Location details

5146 Ashley Phosphate Rd, North Charleston, SC, 29418, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9693 reviews
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Elmyra S.'s profile image
Elmyra S. 
4 weeks ago

Everything was great I don't have any complaints getting in the elevator getting out there wasn't enough of the little racks for to make it easy to move I love it I give it 100% 

Business response:

We are overjoyed to hear you love it and give us 100%! Thanks for noting the elevator access and rack feedback. 

Karol V.'s profile image
Karol V. 
2 months ago

Did ok . The lady was helpful and friendly. $$$$ 

Business response:

Thank you for your feedback! We appreciate you noting our team member was helpful and friendly. 

Triz H.'s profile image
Triz H. 
a year ago

Had storage here for quite some time now and they are always the best at customer service. Mike B just helped me with my situation and as always they resolved it. To my advantage should I note. That's the type of business they are. The employees actually care. That's something new. I will keep my things here as long as storage is needed. Referrals are given by me often. Thanks again Mike B 

Business response:

Thank you for your review, Triz Holmes! We're glad to hear that Mike B provided you with excellent customer service. We appreciate your continued trust in Extra Space Storage. 

FEAR's profile image
2 years ago

I have a storage there and they are very helpful. Especially Missy. She is a very nice person and great at customer service.  

Business response:

Hello, Fear. Thank you for the review. We're so glad Missy could meet your storage needs. Please stop by the office if you need anything! 

DONALD F.'s profile image
DONALD F. 
3 years ago

The facility is very clean and the manager, Lita, was super helpful!!! 

Business response:

Hi Donald, thank you for your review! We're so happy to hear that your experience with Lita and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.  

Donald F.'s profile image
Donald F. 
3 years ago

Lots was very nice and helpful! The facility is super clean!!! 

Business response:

Hi Donald, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help at 888-storage. 

Jasmine H.'s profile image
Jasmine H. 
3 years ago

Great location my husband, and I purchased a unit when my father passed away unexpectedly to store some of his things. Lita has always been so helpful, and happy to assist whenever I need her. She always goes the extra mile every time. She is a great asset to the company, and I’m so glad she’s there!! I  

Business response:

Hi Jasmine, thank you for your review. We're glad Lita has always been so helpful, happy to assist whenever you need her, and always goes the extra mile every time. We agree Lita is such an asset to our team! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  

Joe P.'s profile image
Joe P. 
3 years ago

Great location and management. Lita is very helpful. 

Business response:

Hi Joe, thank you for you review. We're glad Lita was able to help! Stop by our office if you need assistance or have any questions.  

Marcel B.'s profile image
Marcel B. 
3 years ago

Great place and the manger is very helpful. Ms. Rita 

Business response:

Thanks for sharing your positive experience, Marcel. We're committed to being your go-to stop for all your local storage needs! We're glad the manager is very helpful. Please stop by the office or give us a call at 888-STORAGE or stop by the office.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 693 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.