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Extra Space Storage
- Self Storage
- Tigard, OR
About this business
Location details
16705 SW Pacific Hwy, Tigard, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I had a great experience renting a storage unit from Extra Space Storage. I always appreciate speaking to a person but their website is user friendly. I started by going to their website and figuring out what size storage unit I would need and glean whatever info I could online. Once I had the basic information, I chose to call and speak to someone even though I did notice they had special online deals. I phoned and received excellent customer service from the employee (I had written everyone's name I connected with at extra... read more
Business response:
Hello, Shelle! Thank you for taking the time to leave a detailed review of your entire experience, from the online Rapid Rental all the way to your experience at the facility. We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office or give us a call at 888-storage if you need anything in the future!
Bri was very responsive in my time of need. I needed a storage unit immediately. She assisted me with a smile and gave me the option of the walk in rate or online rate. I chose the best rate for me and within minutes I had the perfect storage unit for my needs. I cannot recommend Extra Space Storage in King City enough!
Business response:
Hi Sharon, thank you for your review. We're glad Bri was very responsive in your time of need, assisted you with a smile, and gave you the option of the walk-in rate or online rate. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.
Tammie was very helpful. I was in a pinch and needed storage on the fly. Location very clean, staff very courteous!
I used the Pacific Hwy location in King City. Anita was great and the facility was kept very clean that secure. My only complaint is with the parent company. My retnal rate went up 30% in 14 months. I feel like the rate was pretty much a bait and switch given that no one is getting any raises during this pandemic!
Business response:
Hi Margaret, thank you for sharing your feedback with us. We understand that this is a stressful time considering the impact of COVID-19 and would love to help if possible. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-STORAGE?
The lady in the office was very helpful! That god for her it helped with the stress of moving !! If I need to get another storage I will Definitely choose the storage unit again..
Business response:
Hi Tammy, thank you for your review. We're glad our manager was able to help! Thank you for being a loyal customer!
Extra Storage Space is Tigard is the best! I really appreciate the excellent customer service (especially manager Anita) , clean facility and reasonable pricing! It's also a good location for us. We feel safe storing our belongings there. Highly recommend!
Business response:
Thank you for the kind words, Cindy! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage!
This was the first time I have ever used a storage company and I am glad that I chose this Extra Space location! Very clean. Very professional staff. Very accommodating. I highly recommend these folks and this location! Thanks, Anita.
Reserved a unit online. Super easy and quick. When I checked in Bryan was friendly, informative, and quick. He showed me where my unit was. They have dollies available to help with moving heavy or multiple items. Definitely satisfied.
This storage facility is well kept. The staff work hard to find the best fit and price for your needs. Thank you!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,093 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.