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Extra Space Storage
- Self Storage
- Tigard, OR
About this business
Location details
16705 SW Pacific Hwy, Tigard, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Overall, the facility is great, but constant rate increases -- two in the last 12 months, were enough to send me packing...
Business response:
Pam, we do need to raise our rent from time to time in order to keep up with rising maintenance costs. We are sorry for any inconvenience.
The facility itself is very nice, and very affordable, but be aware of a number of unmentioned items when it comes time to rent. You have to have your own padlock with you the day you rent, regardless if it will be empty for several days before use, a great way for them to sell locks. Additionally, make sure you have written proof of your insurance when reserving, or they will force you to pay $45/month for $10,000 worth of coverage. Neither of these items was mentioned when I spoke with them about renting. Just letting ... read more
Business response:
Marc, thanks for bringing your concerns to our attention. We do try to make our customers aware of our policies that they are required to bring their own lock and provide proof of their homeowners insurance, however we do appreciate your feedback and we'll be sure to pass it along. If there's anything we can do to help, please email social@extraspace.com.
this place sucks!!!!!! it is nice and clean but the mgr and the other guy behing the desk are rude not helpful at all and when i called to talk about the hidden fees that they charged me the guy raised his voice at me and told me that was the charges and i would need to pay it or i would loose my storage. i would not recommend this place to the homeless too many hidden fees never recieved a copy of my rental agreement never was told of the late fees which can be any where from 10- 25 each time if you need to rent a place go ... read more
The place is clean and seems secure but it took TWO HOURS to get settled in. Computers were wrong, paperwork had to be re-done. Time will tell if it improves. Hopeful.
This place is no good.We went to pick up stuff to moved to Ca from this extra space storage.The lady was Rude when asked where we can tos a donut box.then told us if we have trash to dump it next door at the quicky mart.I would Never go back here.yes this place looks nice.but after storing my things for 6 months you think they would be a lil nicer to there Clients.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,059 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.