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Extra Space Storage
- Self Storage
- Newton, MA
About this business
Location details
128 Bridge St, Newton, MA, 02458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Can't say enough about Drago at the Bridge Street location. He is always polite and upbeat. Thank you Drago. This is not one of the luxury storage places but it is clean, well run and the price is right. Drago is always helpful. Thank you.
Business response:
We are elated to hear about your positive experience with Drago at our Bridge Street location. Thank you for your kind words and for choosing Extra Space Storage.
Very clean, very safe, and very convenient to the local area, Rt. 128 and the Turnpike. The staff is well trained and always courteous. The site manager is superb: friendly, listens to customers, and is always on top of any issues. Can't say enough good things about this place! By far the best in the area!
Business response:
Hi Maria, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you need anything, do not hesitate to reach out at 888-storage.
Dragomir is the manager at this location. He is very professional with great customer service. The facility is clean and well lit. Overall a good experience except that they keep increasing the price (you can also read from other reviewers) so much so that current customers pay higher rate than new customers for the same exact sized units. Why is that?
Business response:
Hi W, thank you for your review. We're glad Dragomir is very professional with great customer service. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out at 888-STORAGE if you need anything!
The space is clean and well lit. Planning for a short term stay, the move-in and move-out coordination was very efficient. Thank you to Paul.
Business response:
Thank you, Kimberly! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! As always, give us a call at 888-storage if you need anything.
Kourtnie is a great addition to this Extra Space Storage location. She helps keep the space clean and is very helpful and welcoming.
Business response:
Hello, Abbey. Thank you for the 5-star review! We're so happy Kourtnie could help. Call us at 888-storage if you have any questions or need assistance with your rental!
I've been renting units here for a couple of years. Very friendly staff, always have many options to offer according to your needs and budget. Highly recommended!
Business response:
We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Thanks for recommending Extra Space Storage, Andrey.
Courteous staff, convenient location, prompt response to a minor issue. My only request would be greater attention to detail in keeping up with the restroom.
Business response:
Thank you for bringing this to our attention, Boss J. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.
Best storage around Newton! Very professional manager and stuffs. They care each single customer anytime!
Business response:
Thanks, Bek! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!
Renee was fantastic! The set up and transaction was as smooth and simple as it gets. Professional from start to finish. Extra Space Storage is highly recommended.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,227 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.