Extra Space Storage

Dan B. 

on Yelp

15 years ago

I kept my stuff at the Extra Space facility on Bridge St. in Newton for 6 months while my wife and I did some crazy career shuffling. Overall, I was pleased with my experience. The place was clean, well-lit, and generally seemed pretty safe. The facility also had positive reviews here on Yelp. Their hours were sufficiently long to allow me to get at my stuff (6AM to 10PM daily, if I recall correctly). I opted for one of the air-conditioned 5'x7' units, and I think that the unit met all of my criteria. I have one caveat... read more

Dorothy L. 

on Yelp

15 years ago

We've used this storage place twice now and have only good things to say. The guys are all very helpful and friendly. It's easy to park a big truck, trailer (like ABF U-Haul), or even a POD here and unload it. Lots of good sized spaces to choose from. (The closer you can get to the front the better - it makes the loading/unloading much faster.) Rates are competitive (1st month is usually free) and they did not make us take insurance (we're already covered via our homeowners policy.) Highly reccomended. 

Adrienne T. 

on Yelp

16 years ago

Super nice, CLEAN, well-lit, storage facility. Really impressive. Rates are so-so, and they MAKE you take insurance at an additional cost per month. They'll tell you that you can use a truck for free upon move in, but the truck is never available and now it's in the shop. Still a nice storage facility, with a very friendly staff. No complaints at all, and I'd use them again! 

Sara M. 

on Yelp

16 years ago

When I lost my job in April, I needed a place to put all of my work stuff...fast. Unfortunately, lots of places were full up with student reservations. Extra space directed me to this location and I was up and running. The day I moved out of my office, I was extra frazzled and I think the people who signed me in could sense that, and they threw in a free month to help me out. The only warning I have is that the locker numbers feel a little random, so it is hard to find your way around if you forget which row it is in. ... read more

rebecca k. 

on Yelp

a year ago

i signed a contract for $108 per month. then they double it 3 months later. SCAMMERS They should go out of business 

Michael F. 

on Yelp

3 years ago

The facility I stored my items was located on Bardstown Road in Louisville, KY. Security is virtually non-existent. They have numerous break-ins and have made great efforts to keep the people renting the lockers from knowing about them. None of these crimes are ever solved, and stolen items never recovered. Despite reassurances that they are correcting the problems, that is just completely untrue and break-ins with entire lockers trashed and pilfered is a recurrent problem. I moved out the same day after I discovered a b... read more

B A. 

on Yelp

5 years ago

A 15 per month rate increase after first 5 months and then when I called to inquire (because unfortunately I missed something when signing up in the small print) I was told another increase to come every 8 months!!! By the time I get my things out if this place I would have paid 10x more than my items are worth. Jokes on me. Cost of maintenance up??? That's laughable. They are taking advantage of people . If you have the choice. Don't do it Crooks 

Cory T. 

on Yelp

5 years ago

We have been customers here for over 10 years. They raise their prices often. Recently we got a notice saying our price was being raised to appx $330 a month for a 7' x 10' unit. I looked online and they have a price of $118 for the same unit. When I called to inquire I was told the $118 was a web price for new customers. So my reward for being a long term customer is that I get charged appx 3x what a new customer pays. When I think how much I have overpaid over the years it makes my blood boil. Shame on me for not checking ... read more

David M. 

on Yelp

6 years ago

Not feeling too confident at this moment....wow!!...for the price of storage..put some of that money into security...