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Extra Space Storage

4.9

About this business

Location details

2222 Southwest Fwy, Houston, TX, 77098, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,272 reviews
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Audrey Rose Perez's profile image
Audrey Rose Perez 
recommend  Recommended
a month ago

⸻ I had such a great experience at Extra Space Storage! When I walked in, I was greeted by all the coworkers at the same time — it was so warm and welcoming. Everyone was incredibly nice and helpful, and they made the whole process easy. I really appreciated the friendly atmosphere and great customer service. Highly recommend! Like seriously! 

Business response:

We are overjoyed to hear about your warm welcome and great experience at Extra Space Storage! Our team loves creating friendly atmospheres for customers, and we're thrilled that you felt this during your visit. We truly appreciate your kind words about our staff's helpfulness and the ease of the process. Thank you for taking the time to share your positive experience and for your high recommendation. We're glad we could meet your storage needs with excellent customer service! 

Silynsi Murphy's profile image
Silynsi Murphy 
recommend  Recommended
7 months ago

Excellent customer service.. Mary is fast efficient and very thorough!! 

Business response:

Thank you for your review! We're glad to hear Mary provided excellent customer service. 

Arturo Ramirez's profile image
Arturo Ramirez 
recommend  Recommended
a year ago

Maria me dio muy buen servicio ,she,s very nice person 

Business response:

Gracias por la excelente calificación, Arturo. Nos alegra que María haya podido brindar un servicio al cliente excepcional. Pase por la oficina o llámenos al 888-storage si hay algo más que podamos hacer por usted. 

Rossy Ven Tass's profile image
Rossy Ven Tass 
recommend  Recommended
2 years ago

Excelente atension y servicio, gracias a la señorita Maria por sus atensiones! 

Business response:

Pagyamanan iti nagsayaat a rating, Rossy. Maragsakankami ta nakaipaay ni Miss Maria iti naisangsangayan a serbisio kadagiti kostumer. Pangngaasiyo ta agsardengkayo iti opisina wenno tawagannakami iti 888-storage no adda pay maaramidmi para kadakayo. 

Linda Chan's profile image
Linda Chan 
recommend  Recommended
2 years ago

We have had many storage spaces over the years….Jimmy and Mary are terrific! They are always friendly and ready to help…especially when we’ve lost keys. Great quick storage solution with easy access. 

Business response:

Hi Linda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jimmy and Mary! Don’t hesitate to call us at 888-storage if you need anything. 

Lisa Jordan's profile image
Lisa Jordan 
recommend  Recommended
2 years ago

Move in was easy. Tracy and Jimmy provided great customer service. So far, so good. Would recommend. 

Business response:

Thank you for taking the time to leave your feedback, Lisa! We're so happy to hear Tracy and Jimmy were able to make your rental process hassle free! Give us a call at (713) 807-0900 if you need any future assistance. 

Jason Pennington's profile image
Jason Pennington 
recommend  Recommended
2 years ago

Great customer service from Tracy and Jimmy. Highly recommend. 

Business response:

Thank you for recommending us, Jason! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Tracy and Jimmy reflects that. As always stop by the office or call us at 888-storage if you need anything. 

Robin Steinmetz's profile image
Robin Steinmetz 
recommend  Recommended
2 years ago

Amazing employees always clean and professional 

Business response:

Hi Robin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (713) 807-0900 or stop by the office if you need anything! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Please stop by the office or contact us at 888-storage if you have any questions! 

Kassye Short's profile image
Kassye Short 
recommend  Recommended
2 years ago

Traci and Jimmy are above and beyond customer care. both are always incredibly helpful anytime I need help getting in and out or have millions of questions. They keep the store clean and tidy daily, and the daily lock checks help me feel secure. 

Business response:

Hi Kassye, thank you for recommending us. We're glad Traci and Jimmy are above and beyond customer care and are always incredibly helpful anytime you need help getting in and out or have questions. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,272 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.