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Extra Space Storage

4.9

About this business

Location details

2222 Southwest Fwy, Houston, TX, 77098, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,379 reviews
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Shirin H.'s profile image
Shirin H. 
rating
8 years ago

I had to store some items while moving from Seabrook to Houston. The facilities are clean and pretty, and signing the lease was a breeze. I got a 10x10 for a bit more than I had previously paid for the same size Public Storage unit nearby, but I got fed up with Public Storage when there was insulation all over my stuff and they made me change my own light bulb with one of those wand thingies that didn't even grip the bulb properly. Anyways, I wish I were able to get a first-floor unit, but my unit is on the second floor. Sti... read more

Matt H.'s profile image
Matt H. 
rating
9 years ago

Great place, nice facility. Friendly staff. I stored some extra things here for 2 years and never had a problem. Would recommend. 

Zein M.'s profile image
Zein M. 
rating
9 years ago

The lady who works there is really helpful, everything was smooth and clear. Even cheap and they have very good deals like half price first month! Would recommend putting your stuff there as it is safe. 

Helen M.'s profile image
Helen M. 
rating
11 years ago

I have been a client here for a few years, having used other storage facilities in the past. My experience with Extra Space has always been top notch. The personnel is knowledgeable and helpful. The premises are clean and well kept. I feel safe and secure. This is one company that seems to have pride in its reputation and the excellent service it provides. 

Bobby C.'s profile image
Bobby C. 
rating
11 years ago

These guys are awesome. It's easy to tell when a company truly cares about customer service. From my experience at this location, it certainly is the case with Extra Space storage. I would highly recommend using this location. It's clean, well managed and priced very competitively. 

Holly G.'s profile image
Holly G. 
rating
15 years ago

I hate storing stuff as a rule, but when you gotta you gotta, and this facility is the best I have used. The staff is very friendly and goes the extra mile when they can. I especially like it being so near to the freeway-easy on and easy off. Price is high but so is the area, you can't fault them for having to pay a lot for the area they are in. If you want a clean, safe and dry place to store your stuff I highly recommend them. PS video cameras EVERYWHERE and they roll 24/7/365 

Chameka D.'s profile image
Chameka D. 
rating
6 days ago

I have been in the same unit since 2019. The property and storage facility was always clean and well maintained when Ms. Patricia and Ms. Sherry was in charge (when they were Life Storage). Now that they are Extra Space Storage, it has been a nightmare! They forecast both Ms Patricia and Ms. Sherry. My unit has been broken into. No one from the office notified me. Conveniently the gate was broken and security cameras weren't working. They think I don't know it was an inside job. Also to add insult to injury my insurance wa... read more

Wanda B.'s profile image
Wanda B. 
rating
a month ago

The manager and his assistant don't have them stewardship OVER your property theyre Not to be p 

Business response:

Please accept our apologies for the experience you had. We value your feedback and will address this issue promptly. Thank you. 

K W.'s profile image
K W. 
rating
7 months ago

I'm saddened that corp has policies that leave the on site people to deal with unhappy customers. My rate jumped 44% in a month with an auto draft. Although they can send me all kinds of information via email, increases are sent via post card thru "snail mail." So you can communicate non-important information via email but on IMPORTANT info like rates you send a small post card in 2025!!!!!!!!!!!!! Then you quote a law like hey we only have to send a post card...because it's law....REALLY EXTRA SPACE STORAGE! This would be ... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,379 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.