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Extra Space Storage

4.9

About this business

Location details

2222 Southwest Fwy, Houston, TX, 77098, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,399 reviews
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Shirin H.'s profile image
Shirin H. 
rating
8 years ago

I had to store some items while moving from Seabrook to Houston. The facilities are clean and pretty, and signing the lease was a breeze. I got a 10x10 for a bit more than I had previously paid for the same size Public Storage unit nearby, but I got fed up with Public Storage when there was insulation all over my stuff and they made me change my own light bulb with one of those wand thingies that didn't even grip the bulb properly. Anyways, I wish I were able to get a first-floor unit, but my unit is on the second floor. Sti... read more

Matt H.'s profile image
Matt H. 
rating
9 years ago

Great place, nice facility. Friendly staff. I stored some extra things here for 2 years and never had a problem. Would recommend. 

Zein M.'s profile image
Zein M. 
rating
9 years ago

The lady who works there is really helpful, everything was smooth and clear. Even cheap and they have very good deals like half price first month! Would recommend putting your stuff there as it is safe. 

Helen M.'s profile image
Helen M. 
rating
11 years ago

I have been a client here for a few years, having used other storage facilities in the past. My experience with Extra Space has always been top notch. The personnel is knowledgeable and helpful. The premises are clean and well kept. I feel safe and secure. This is one company that seems to have pride in its reputation and the excellent service it provides. 

Bobby C.'s profile image
Bobby C. 
rating
11 years ago

These guys are awesome. It's easy to tell when a company truly cares about customer service. From my experience at this location, it certainly is the case with Extra Space storage. I would highly recommend using this location. It's clean, well managed and priced very competitively. 

Holly G.'s profile image
Holly G. 
rating
15 years ago

I hate storing stuff as a rule, but when you gotta you gotta, and this facility is the best I have used. The staff is very friendly and goes the extra mile when they can. I especially like it being so near to the freeway-easy on and easy off. Price is high but so is the area, you can't fault them for having to pay a lot for the area they are in. If you want a clean, safe and dry place to store your stuff I highly recommend them. PS video cameras EVERYWHERE and they roll 24/7/365 

Victor A.'s profile image
Victor A. 
rating
a week ago

first I was happy with the girl that work there with Great. customer service and offer I got online . this for a couple of month only . I paid 17 $ for almost 4 months . then after it went up to 36$ an after two year the boss supposedLu or new owner said he wants a good review for what I said . I gave credit to the first receptionist that was there not to him . Then being me a good customer and 3 years almost there He got the guts to charge me it wentup and said is 80$ for a freaking 5/5 . No way , u got to be kidding so ... read more

Business response:

We are sorry to hear about your experience, Victor. Please feel free to reach out to us at (713) 807-0900 to discuss this further. 

Chameka D.'s profile image
Chameka D. 
rating
a month ago

I have been in the same unit since 2019. The property and storage facility was always clean and well maintained when Ms. Patricia and Ms. Sherry was in charge (when they were Life Storage). Now that they are Extra Space Storage, it has been a nightmare! They forecast both Ms Patricia and Ms. Sherry. My unit has been broken into. No one from the office notified me. Conveniently the gate was broken and security cameras weren't working. They think I don't know it was an inside job. Also to add insult to injury my insurance wa... read more

Wanda B.'s profile image
Wanda B. 
rating
3 months ago

The manager and his assistant don't have them stewardship OVER your property theyre Not to be p 

Business response:

Please accept our apologies for the experience you had. We value your feedback and will address this issue promptly. Thank you. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,399 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.