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Extra Space Storage

4.8

About this business

Location details

38370 Winchester Rd, Murrieta, CA, 92563, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8902 reviews
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Doemeco E.'s profile image
Doemeco E. 
rating
3 years ago

Great clean storage with even better customer service. I would definitely recommend them to anyone looking for storage. 

Business response:

Thank you for the kind remarks, Doemeco! We're so happy to hear we have your recommendation! We're always here to help at 888-storage. 

Darrell B.'s profile image
Darrell B. 
rating
3 years ago

This place has been my go to for about 10 years. I've moved units very easily several times with no issues, the staff has always been polite and helpful, the property is always very clean, my indoor units always maintained their contents overtime with no issue and my rates have always been fair for the area. No complaints. Only great results from this place. 

Business response:

Hi Darrell, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

Wella L.'s profile image
Wella L. 
rating
3 years ago

The storage was nice and clean and we never had a problem. Every year they increased the price but this last year they o creased our price from $92-$176. I understand they follow real estate but that's way too much for us we just ended up taking our stuff, junk most of it and call it a day. If you could find a more reasonably price storage I'd say go for that one. Use this only if you don't have a choice. 

Business response:

Wella, thank you for the feedback and review. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage. 

Joey S.'s profile image
Joey S. 
rating
3 years ago

Extra space Storage Murrieta. Shane and the staff have always been professional and courteous. Excellent customer service I would highly recommend them!! 

Business response:

Thank you for your recommendation, Joey. We're thrilled you had a positive experience with Shane at Extra Space Storage. Please stop by the office if you have any questions! 

Van R.'s profile image
Van R. 
rating
3 years ago

Elizabeth was super helpful, friendly and honest with me and that deserves 5tars. Property is super clean and well kept. New tenant! 

Business response:

Hi Van, thank you for your review! We're so happy to hear that your experience with Elizabeth and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage. 

Cecil B.'s profile image
Cecil B. 
rating
4 years ago

Shane and his assistant were extremely pleasant, very helpful, and got me out of a few jams that I got myself into which I am so very grateful. Thank you guys 

Araceli F.'s profile image
Araceli F. 
rating
5 years ago

The best storage space experience thus far! People like Elizabeth make moving so much easier. From day one this lady has been extremely helpful and caring. We leased two spaces from Extra Space Storage during our transition and anytime we needed assistance she was there to help. We will definitely be using them again in the future. Thank you!! 

Business response:

Araceli, we are happy to hear you are enjoying your experience! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (951) 304-0060 if you need anything! 

Rick S.'s profile image
Rick S. 
rating
5 years ago

Ignore the complaints about rate increases. That's expected and this place is very competitive. Great service. The only reason for 4 stars is its French Valley. 

Business response:

Rick, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (951) 304-0060 or stop by the office if you need anything. 

Katherine A.'s profile image
Katherine A. 
rating
6 years ago

The service was excellent! Shan Manger was awesome!! This storage is opened at 6 AM - 10 pm. They give you one month free!!! Can't go wrong!!!!! 

Business response:

Thanks for the awesome review, Katherine! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (951) 304-0060 if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 902 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.