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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 497 Liberty Pike in Franklin, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more

Location details

497 Liberty Pike, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0798 reviews
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Antwann Kearse's profile image
Antwann Kearse 
recommend  Recommended
a month ago

Excellent Customer Service! I can’t say this enough, the team in Franklin is great. Thank you 😊 

Business response:

We are glad to hear that you had an excellent experience with our team in Franklin. Thank you for your positive feedback! 

Alura Faye Jock's profile image
Alura Faye Jock 
recommend  Recommended
2 months ago

Very fast and efficient. Great monthly rates 

Business response:

Thank you for taking the time to share your feedback. We're glad to hear you found our service fast and efficient with great rates. 

Dustin Towery's profile image
Dustin Towery 
recommend  Recommended
6 months ago

We’ve had a great experience at this location. They have been very accommodating. The location is clean, safe and easy to access. 

Business response:

We genuinely admire your positive feedback and are pleased to hear about your great experience at our location. Thank you for choosing Extra Space Storage. 

Cheffee Dave's profile image
Cheffee Dave 
recommend  Recommended
10 months ago

Great place to store you belongings. Tuna has been a pleasure to work with. sanevwith their customer service reps. I definitely recommend to anyone looking for storage in the franklin area 

Business response:

Thanks for the kind words, Thechef! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (615) 794-3800 if you need anything.  

Darren Roberson's profile image
Darren Roberson 
recommend  Recommended
10 months ago

Great local storage in Franklin. Friendly staff every time I come in! 

Business response:

Hi Darren! Thank you so much for the positive feedback. We are glad you feel good about storing with us. If you ever need anything don't hesitate to give us a call at (615) 794-3800 or stop by the facility!  

Brian Biglin's profile image
Brian Biglin 
recommend  Recommended
a year ago

Extra Space Storage in Franklin is the best place in town to store your household or business items. The location is convenient, and the staff is super helpful on move in and move out. 

Business response:

Thanks for recommending us, Brian. We're committed to being your go-to stop for all your local storage needs! We know that our customers value convenient facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything!  

Andrew Robison's profile image
Andrew Robison 
recommend  Recommended
a year ago

Great service. Tina who works at the franklin location off Columbia really went above and beyond to get me exactly what I needed. 5 stars overall 

Business response:

Thank you for the excellent rating, Andrew. We are glad Tina went above and beyond to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

David William Dodoro's profile image
David William Dodoro 
recommend  Recommended
a year ago

Great people providing great services for a fair price. Highly recommend for your short or long term storage needs !! 

Business response:

Thank you for your feedback, David! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up!  

Sam Johnson's profile image
Sam Johnson 
recommend  Recommended
a year ago

Best storage in town. Kevin and Tina run a clean and top notch site. 10/10 

Business response:

Hi Sam, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! It's great that Kevin and Tina hit the mark for you. Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 798 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.