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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 497 Liberty Pike in Franklin, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more

Location details

497 Liberty Pike, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0617 reviews
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29 reviews have no rating
Brian Biglin's profile image
Brian Biglin 
recommend  Recommended
6 months ago

Extra Space Storage in Franklin is the best place in town to store your household or business items. The location is convenient, and the staff is super helpful on move in and move out. 

Business response:

Thanks for recommending us, Brian. We're committed to being your go-to stop for all your local storage needs! We know that our customers value convenient facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything!  

Andrew Robison's profile image
Andrew Robison 
recommend  Recommended
7 months ago

Great service. Tina who works at the franklin location off Columbia really went above and beyond to get me exactly what I needed. 5 stars overall 

Business response:

Thank you for the excellent rating, Andrew. We are glad Tina went above and beyond to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

David William Dodoro's profile image
David William Dodoro 
recommend  Recommended
7 months ago

Great people providing great services for a fair price. Highly recommend for your short or long term storage needs !! 

Business response:

Thank you for your feedback, David! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up!  

Sam Johnson's profile image
Sam Johnson 
recommend  Recommended
8 months ago

Best storage in town. Kevin and Tina run a clean and top notch site. 10/10 

Business response:

Hi Sam, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! It's great that Kevin and Tina hit the mark for you. Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Mandy Buchholz's profile image
Mandy Buchholz 
recommend  Recommended
8 months ago

It was easy working with them. The unit was clean. 

Business response:

Hi Mandy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you need anything, do not hesitate to reach out at 888-storage.  

Ashley Sullivan's profile image
Ashley Sullivan 
recommend  Recommended
9 months ago

They always take great care of me and all my storage needs. It’s a very clean property and the staff are very friendly. I met Kevin today while he was mopping the building my unit is in. He was very friendly and we had a nice conversation. Thanks for always making me feel welcome. 

Business response:

Hi Ashley, thank you for recommending us. We're glad our team always takes great care of you and all your storage needs. We're so happy to hear that your experience with the cleanliness of the facility has been positive! As always stop by the office or call us at 888-storage if you need anything.  

Allen Roberts's profile image
Allen Roberts 
recommend  Recommended
10 months ago

Secure clean location, great management that is personable and easy to deal with. 

Business response:

Hi Allen, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We think our team is great too! Feel free to stop by the office if you need anything!  

Diana Murphy's profile image
Diana Murphy 
recommend  Recommended
10 months ago

I love this place. It's nice an clean, and they make sure you have the right size. make sure to see Tina while your there. 

Business response:

Hi Diana, thank you for recommending us. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always stop by the office or call us at 888-storage if you need anything.  

Mary Graves's profile image
Mary Graves 
recommend  Recommended
10 months ago

Very nice facility. Professional and knowledgeable staff, Very helpful and thorough in answering my questions and helping me decide the proper size unit for what I needed. Thank you. 

Business response:

Hi Mary, thank you for recommending us. We pride ourselves on having a professional, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to stop by the office if you need anything!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 617 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.