This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Franklin, TN
About this business
Location details
497 Liberty Pike, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedIt was very clean , very professional. Only thing is for the time I was there (a year) corporation upped price and wasn’t pleased w/that. Staff very pleasant to work with. Recommendation ! Be nice for company to have truck on grounds like a U Haul to rent to take items out of storage and not have to go rent one.
Business response:
Hi Joan, thank you for recommending us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. You may see an increase within 3-9 months depending on the market. We're glad our team is very pleasant to work with. Your suggestions will be reviewed internally so we can work on improving your exper... read more
RecommendedOur experience with Extra Space Storage on Liberty Pike in Franklin was everything we wanted from a storage facility. The price was reasonable for the area, the grounds were secure and well-maintained and the service we received was top-notch. Tina was particularly helpful. Thank you for a great experience!
Business response:
Linas, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We prioritize providing secure and well-maintained facilities and are so glad to hear your experience reflects that. We're glad Tina was particularly helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedLove this place. Very clean. Well maintained. The Staff is excellent!! Best service you can imagine.
Business response:
Hi Kelly, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedGreat customer service!! Easy set up!
Business response:
Hi, Donna Fowler ! Thanks for the positive feedback, it means a lot to our team. Please call (615) 794-3800 if you have any questions about your rental.
RecommendedThey were so helpful and informative and patient as I asked tons of questions and looked at some options. Went back days later to finalize and again friendly and prices are very competitive. Thank you
Business response:
Thanks for the awesome feedback, Mary Anne Fahlman! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (615) 794-3800 if you need anything.
RecommendedTina was way more than helpful. I felt important 👍
Business response:
Hi Tom, thank you for your review. We're glad Tina was way more than helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedTina at the Franklin Tennessee location went above and beyond to help me with my storage needs. Very satisfied.
Business response:
We appreciate the review, Jeff! We're so thrilled you have had a positive experience with Tina! If there is anything we can do for you, please let us know at 888-storage.
RecommendedEfficient process and clean buildings. Staff was pleasant to work with and seemed knowledgeable.
Business response:
Thank you for the excellent rating, Janet! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!
RecommendedTina and the team are always helpful and on point. The location is spotless and the units don’t smell funny like others I’ve been to. I really do appreciate all they do.
Business response:
Hi Mikkell, thank you for your review. We're glad Tina and our team were helpful and on point. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 876 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.