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Extra Space Storage
- Self Storage
- Austin, TX
About this business
Store your belongings at Extra Space Storage on 13126 Ranch Rd 620 N in Austin, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of o... read more
Location details
13126 Ranch Rd 620 N, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (420)
RecommendedJeff and Cody were great. Very fast and efficient.
Business response:
Myia, thank you for taking the time to leave us a positive review. We are pleased to hear that Jeff and Cody provided you with fast and efficient service. If you ever need any assistance, please don't hesitate to reach out to us at (512) 258-9995. Thank you for choosing Extra Space Storage.
Imarie was very knowledgeable, kind and helpful as we completed our space rental. It was a pleasure to work with her.
Business response:
Hi Kathy, thank you for recommending us. We're glad Imarie was very knowledgeable, kind, and helpful. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Jeff the manager at the waldenpark(Lakeline area) is the most helpful understanding and sweet person any customer could ask for. this company is lucky to have him!
Business response:
Thanks for the awesome feedback, Jennifer! We work hard to meet the expectations of our customers, and we're happy to hear Jeff hit the mark for you! Don't hesitate to stop by the office or contact us at (512) 258-9995 if you need anything.
Tarra was so helpful in getting me set up with a unit same day. Thank you!
Business response:
Thank you for the kind words, Lexi. We're glad Tarra was able to help! Our team is here to serve you, so give us a call at (512) 258-9995 if you need any future assistance.
Very friendly and helpful and they help you to get a storage unit in the time you need it
Business response:
Thank you for the review, Jackie! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions!
A tremendously, incredible experience with regards to true, genuine customer service. Tara is an exceptional representative and a wonderful asset to your company. I am old school, and a strong believer in traditional, quality, one on one customer service. From beginning to end (and beyond), she has surpassed all my expectations. Thank you, Tara! I also appreciate the exceptional cleanliness of the property and unit; as well the convenient access in and out of the facility, and reasonable rates. I am more than pleased! Thank... read more
Business response:
Thanks for the awesome feedback, Jg! It's great to hear Tara was able to provide you with the customer service you deserve and that she was helpful with your rental process. We know our customers value convenient and clean facilities so we do our best to provide that! We are happy to have you store with us. Don't hesitate to stop by the office or contact us at (512) 258-9995 if you need anything.
Tara answered all my questions and helped me find the best unit to fit my needs. The place is spotless and she does her best to keep it that way.
Business response:
Thank you for the kind feedback, Audrey. We're glad Tara was able to help! Our team is here to serve you, so give us a call at (512) 258-9995 if you need any future assistance.
Staff are always so nice and wonderful to us. Very helpful as needed. We always liked going to storage to go through our stuff on a regular basis because we are comfortable there. Thank you!!
Being in the moving business over 20 years I have dealt with many storage facilities. Extra Space Storage located at 183&620 is by far the best and most pleasant. Always clean and neat. Tara is very professional kind and courteous!! I always get a reminder on my last day before late fees have occurred. Which is a lifesaver when I'm busy. I highly recommend them!
Business response:
Thank you for your feedback, Rory! Providing renters with clean and organized facilities is our top priority. We're glad our property in Austin was able to meet your storage needs and that Tara has been professional, kind, and courteous. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 456 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.