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Extra Space Storage
- Self Storage
- Houston, TX
About this business
Location details
7879 Katy Fwy, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedCustomer Service is A1! I had the pleasure of working with Ashley, she was amazing! Very accommodating! She ensured we had a unit close to the elevator to make our move a transition.
Business response:
We are delighted to hear about your great experience with Ashley! Thanks for recognizing our customer service team's efforts.
Great service from Vera. She has a great attitude towards customers
Business response:
We're thrilled to hear about the great service from Vera. Thank you for sharing your experience.
Even after millions lost power due to Hurricane Beryl, they where still very understanding.
Business response:
We are glad to hear that you found our team understanding during such a challenging time. Thank you for choosing Extra Space Storage.
They were awesome. Professional and helpful
Business response:
Hi Silvia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (713) 683-7979 or stop by the office if you need anything!
Terrific storage experience ... 5-star ... kind caring staff with personal service, bright and sparkly clean units and hallways ... Lexi, the manager is the best ... how many other storage spots can you text the gm and you hear back immediately ... convenient location too! We just moved into a new casa otherwise we wouldn't have moved out of Extra Space ... heartily recommended 😀🍀😀
Business response:
Hi Catherine, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lexi! Don’t hesitate to call us at 888-storage if you need anything.
Lexi was very professional and a pleasure to work with. She paid attention to what our needs were and did not try to hard sell us on anything we didn't need. She knew her facility in and out and answered all of our questions. Highly recommended.
Business response:
Hi Jeff, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lexi! If you need anything, do not hesitate to reach out at 888-storage.
Lexi made the process incredibly easy. She gave me many options and recommendations and took the time to see which size and deal worked for me.
Business response:
Summer, we are so happy to hear that Lexi could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Call us at 888-storage whenever you need us.
Clean, run professionally. They respond quickly. Nice.
Business response:
Hi Jane, Thank you for taking the time to leave your feedback! We pride ourselves on having a clean, well-managed facility, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.
Brittany was very helpful and friendly. My experience with their office was very positive and I would highly recommend Extra Space Storage to anyone.
Business response:
Hello, Debbie. Thank you for the review. We're so glad Brittany could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,057 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.