This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Store your belongings at Extra Space Storage on 9601 Monroe Rd in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Location details
9601 Monroe Rd, Charlotte, NC, 28270, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Recommendedemployees in office are very nice and helpful. easy to pay monthly bill. easy access to storage unit. there was always a flat bed dolly to use to transport your belongings. it is temperature controlled and clean on inside. it is my 2nd time using their facility. i give it 5 stars.
Business response:
Thanks for the kind words, Wende! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (704) 847-7701 if you need anything.
Safe and secure, yes— but it’s the people who make the difference. Carrie is knowledgeable, professional, friendly and patient. She is there to guide you through it all with kindness. We were so pleased with our experience we chose Extra Space Storage for my husband’s work storage needs as well. Thank you for a job well done!
Business response:
Thank you for your kind words, Bridget. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad Carrie is knowledgeable, professional, and friendly. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
“Clean” storage anyone would be willing to store your furniture in it. Courteous service, friendly, kind and took time with you
Business response:
Hi Josephine, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
After moving around a lot, I really appreciate how easy it is to work with this storage facility. Staff is pretty friendly as well! Whenever I’ve had any issues, Carrie has been quick to resolve it.
Business response:
Thank you for the review, Sean! We pride ourselves on having a friendly, accommodating staff and are so happy Carrie was able to assist you! If there is anything we can do for you, please let us know at 888-storage.
The Monroe Rd location has the best staff, Carrie is very friendly and helpful. Clean and secure facility. Highly recommend this location.
Business response:
Thank you for your feedback, Clyde! Providing renters with clean and secure facilities is our top priority. We're glad Carrie was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
I had a great experience. Carrie is helpful and friendly, and the facility is clean and accessible. 100% recommend this facility for your storage needs.
Business response:
Hi Kathryn, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Carrie reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
Lucy provided top notch service for this first timer. I had several questions and she was patient and provided a tour of the facilities. Thank you again.
Business response:
Thanks for the great feedback, Mary Ann! We're glad Lucy provided top-notch service. Please call us at (704) 847-7701 if you have any questions!
Customer service was great at explaining how to access locker. Very clean and would recommend
Business response:
Thank you for the recommendation, Jamielle! We are glad that you had a great experience renting with us and the facility meets your expectations! Give us a call at 888-storage if you need anything.
great service. lucy was friendly.
Business response:
Thank you for your recommendation, Darryl! We are glad to hear Lucy was friendly and that you had a positive experience with her! Feel free to swing by your local office or by calling us at 888-storage for any further assistance!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,253 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.