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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Location details
9601 Monroe Rd, Charlotte, NC, 28270, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedemployees in office are very nice and helpful. easy to pay monthly bill. easy access to storage unit. there was always a flat bed dolly to use to transport your belongings. it is temperature controlled and clean on inside. it is my 2nd time using their facility. i give it 5 stars.
Business response:
Thanks for the kind words, Wende! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (704) 847-7701 if you need anything.
RecommendedSafe and secure, yes— but it’s the people who make the difference. Carrie is knowledgeable, professional, friendly and patient. She is there to guide you through it all with kindness. We were so pleased with our experience we chose Extra Space Storage for my husband’s work storage needs as well. Thank you for a job well done!
Business response:
Thank you for your kind words, Bridget. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad Carrie is knowledgeable, professional, and friendly. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Recommended“Clean” storage anyone would be willing to store your furniture in it. Courteous service, friendly, kind and took time with you
Business response:
Hi Josephine, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedLucy provided top notch service for this first timer. I had several questions and she was patient and provided a tour of the facilities. Thank you again.
Business response:
Thanks for the great feedback, Mary Ann! We're glad Lucy provided top-notch service. Please call us at (704) 847-7701 if you have any questions!
Recommendedgreat service. lucy was friendly.
Business response:
Thank you for your recommendation, Darryl! We are glad to hear Lucy was friendly and that you had a positive experience with her! Feel free to swing by your local office or by calling us at 888-storage for any further assistance!
RecommendedThe team at this location is the Absolute Best!!! I can not Thank them enough for all of there help!!! I recommend Extra Space Storage on Monroe Rd for all of you Storage needs!!!
RecommendedGreat service and great prices. Clean and secure storage.
Business response:
Thank you for your feedback, Mewborn Mewborn! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedGreat and super helpful, willing to accommodate our needs
Business response:
Hello, Blake. Thank you for the review. We're so glad we could meet your storage needs. We're always here to help at 888-storage!
RecommendedJust wonderful customer service. There the Best. 5 stars all the way...
Business response:
Thank you for the kind words, Kerri-Ann! We're committed to providing excellent customer service. Let us know if we can do anything else to help at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,424 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.