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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 9601 Monroe Rd in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

9601 Monroe Rd, Charlotte, NC, 28270, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.91,248 reviews
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Tamika N Douglas's profile image
Tamika N Douglas 
recommend  Recommended
3 years ago

The team at this location is the Absolute Best!!! I can not Thank them enough for all of there help!!! I recommend Extra Space Storage on Monroe Rd for all of you Storage needs!!! 

Mewborn Mewborn Mewborn's profile image
Mewborn Mewborn Mewborn 
recommend  Recommended
3 years ago

Great service and great prices. Clean and secure storage. 

Business response:

Thank you for your feedback, Mewborn Mewborn! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Blake E. Hill's profile image
Blake E. Hill 
recommend  Recommended
3 years ago

Great and super helpful, willing to accommodate our needs 

Business response:

Hello, Blake. Thank you for the review. We're so glad we could meet your storage needs. We're always here to help at 888-storage! 

KerriAnn Prichett's profile image
KerriAnn Prichett 
recommend  Recommended
3 years ago

Just wonderful customer service. There the Best. 5 stars all the way... 

Business response:

Thank you for the kind words, Kerri-Ann! We're committed to providing excellent customer service. Let us know if we can do anything else to help at 888-storage. 

Nicole Schiermeyer Kirschner's profile image
Nicole Schiermeyer Kirschner 
recommend  Recommended
3 years ago

The initial set up and customer service is outstanding! 

Business response:

Thank you for your feedback, Nicole Schiermeyer! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

William Frazier's profile image
William Frazier 
recommend  Recommended
3 years ago

absolutely great experience. top of the line storage unit 

Business response:

Thanks for the positive feedback, William! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!   

Richard Griffin's profile image
Richard Griffin 
recommend  Recommended
3 years ago

Carrie is awesome. Great to work with. Highest recommendation for working with her and this facility. 

Business response:

Hi Richard, your recommendation is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Please let us know if you have any questions about your storage unit.  

Robin Robertson's profile image
Robin Robertson 
recommend  Recommended
3 years ago

Very clean facility. Excellent and helpful front desk customer service rep! Carrie is wonderful! I highly recommend this facility! 

Business response:

Thank you Robin! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Please let us know if you have any questions about your storage unit.  

Carrie Boudreau's profile image
Carrie Boudreau 
recommend  Recommended
3 years ago

Extremely clean. Helpful friendly staff. 

Business response:

Thank you Carrie! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Please let us know if you have any questions.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,248 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.