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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 9601 Monroe Rd in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

9601 Monroe Rd, Charlotte, NC, 28270, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.91,159 reviews
5
1,065
4
46
3
9
2
0
1
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39 reviews have no rating
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Mewborn Mewborn Mewborn's profile image
Mewborn Mewborn Mewborn 
recommend  Recommended
2 years ago

Great service and great prices. Clean and secure storage. 

Business response:

Thank you for your feedback, Mewborn Mewborn! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Blake E. Hill's profile image
Blake E. Hill 
recommend  Recommended
2 years ago

Great and super helpful, willing to accommodate our needs 

Business response:

Hello, Blake. Thank you for the review. We're so glad we could meet your storage needs. We're always here to help at 888-storage! 

Angeline C.'s profile image
Angeline C. 
on Birdeye

2 years ago

Easy and convenient! 

Yewah K.'s profile image
Yewah K. 
on Birdeye

2 years ago

Lucy was extremely helpful and knowledgeable. The spaces are clean, easy access 

Thomas S.'s profile image
Thomas S. 
on Birdeye

2 years ago

My only complaints are that you have to enter the code to the door every time so unloading the truck was cumbersome. Also, as mentioned before, you are a bit pricey but the help after hours made it worth it. 

Kerri-Ann Prichett's profile image
Kerri-Ann Prichett 
recommend  Recommended
2 years ago

Just wonderful customer service. There the Best. 5 stars all the way... 

Business response:

Thank you for the kind words, Kerri-Ann! We're committed to providing excellent customer service. Let us know if we can do anything else to help at 888-storage. 

Nicole Schiermeyer Kirschner's profile image
Nicole Schiermeyer Kirschner 
recommend  Recommended
2 years ago

The initial set up and customer service is outstanding! 

Business response:

Thank you for your feedback, Nicole Schiermeyer! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

William Frazier's profile image
William Frazier 
recommend  Recommended
2 years ago

absolutely great experience. top of the line storage unit 

Business response:

Thanks for the positive feedback, William! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!   

Darryl S.'s profile image
Darryl S. 
on Birdeye

2 years ago

Customer service was great and the price is right 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,159 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Saturday at 6:00 a.m.