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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 9601 Monroe Rd in Charlotte, NC today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, kiosk, military discount, wide drive isles, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra... read more

Location details

9601 Monroe Rd, Charlotte, NC, 28270, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.91,361 reviews
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William Frazier's profile image
William Frazier 
recommend  Recommended
4 years ago

absolutely great experience. top of the line storage unit 

Richard Griffin's profile image
Richard Griffin 
recommend  Recommended
4 years ago

Carrie is awesome. Great to work with. Highest recommendation for working with her and this facility. 

Carrie Boudreau's profile image
Carrie Boudreau 
recommend  Recommended
4 years ago

Extremely clean. Helpful friendly staff. 

Jimmy Bicki's profile image
Jimmy Bicki 
recommend  Recommended
5 years ago

Experience was great, the staff was very friendly and helpful with getting me the unit I need it in the price was very good. 

Joan Shaffer McGill's profile image
Joan Shaffer McGill 
recommend  Recommended
5 years ago

Staff very helpful. Showed us around. Found unit we needed. Answered our questions. Facility very clean. 

Gloria Emery's profile image
Gloria Emery 
recommend  Recommended
9 years ago

Extra Storage Space is Clean, Efficient, and -most importantly- AFORDABLE. Kudos to Extra Storage Space for flexible options for loading into the facility and units! Oh, the trolleys help too... 

Shane Fondon's profile image
Shane Fondon 
recommend  Recommended
3 years ago

Great storage units nice and clean, fresh paint and well maintained. however, cost is WAY too high! The storage industry is way too high on costs! Not sure if it's demand or the industry is trying to normalize cost to customers. Doors need to be fixed to keep open so you can manage the unloading better. This company as well others need to have some more focus on customer retention instead of so much on customer acquisition. These are the people like me that are creating a false demand in the marketing analyzesis because... read more

John White's profile image
John White 
9 years ago

i had a 3 month move in special and one month was taken away and now after another 2 months, they have raised my rates...so within 5 months, i have been told the rising cost and this that and the other...well my 2 cents, poor customer service, sorry company told by them, 'nothing is guaranteed', well one thing is, my moving out of this sorry companies facility 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,361 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.