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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Store your belongings at Extra Space Storage on 9601 Monroe Rd in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Location details
9601 Monroe Rd, Charlotte, NC, 28270, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Google reviews (1,071)
RecommendedI’ve been with Extra Space for a little over 3 years. Everything was great. The only thing I didn’t like is the rate price goes up at least once a year. I think that once you get a storage unit, it should stay that price for as long as you rent it. Just my opinion. 🤷 The staff was/is always friendly & helpful. 🤗
Business response:
Thank you for the review, Jw! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
I have no problems with the storage unit. My stuff been in there since beginning of year. Sometimes I'm late but they work with you. Appreciate them and recommend them for storage unit.
Business response:
Thank you, Denise. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
Great Customer Service!! Very Reliable!! Chris was very helpful and professional!! ✅💯
Business response:
Thank you for recommending us, Micah! We're committed to providing excellent customer service. We're glad Chris was very helpful and professional! Feel free to stop by the office if you need anything!
Clean, Conditioned, Kim is Top Notch and Helpful! Super Location! Always a Personal Touch when it comes to service when Kim is Onsite!
Business response:
Hi Debi, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We think Kim is great too! We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions!
The staff here is just amazing. Kim has been so helpful.
Business response:
Thank you for the kind words, Evident. We're glad Kim was able to help! Our team is here to serve you, so give us a call at (704) 847-7701 if you need any future assistance.
Kim was great to work with. The place is well kept and clean.
Business response:
Hi Brandon, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that and that Kim was great. Please give us a call at 888-storage if anything comes up!
Highly recommend. It was an easy process to go in, get set up and start moving my stuff as soon as possible. Plus the rates are great!
Business response:
Thank you for the excellent feedback, Steven! We're happy we were able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Kim was so helpful in helping me secure a space for my move to my new home. She walked me through the steps and made a stressful situation manageable. I highly recommend Extra Space Storage.
Business response:
Molly, we are so happy to hear that Kim could accommodate you and provide a smooth rental experience. Please stop by the office or give us a call at 888-storage if there is anything we can do for you.
I spoke to Kim at the Monroe Rd location in Charlotte. She helped me find an option that was cost efficient and convenient for me. She was very polite and helpful. She was also very thorough in explaining everything, especially all the fees that were involved. Kim is a joy to work with! I would recommend anyone in the Charlotte area to give Kim a call for your storage needs!!
Business response:
Hi Anna, Thank you for taking the time to leave your feedback! We pride ourselves on having polite, helpful, and informative staff, so we are thrilled to hear that you had such a positive experience renting with Kim at our Charlotte location! It's great to know she was able to help you find a convenient and cost-effective option for you. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,129 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.