This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- San Lorenzo, CA
About this business
Location details
2300 Grant Ave, San Lorenzo, CA, 94580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedthis storage is very secure in a good neighborhood and well maintained not to mention the staff are great people very informational and will help you in any way
Business response:
Thank you for your kind words, Antoine. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage.
RecommendedGreat experience. Reserving a space was easy online.
Business response:
Thanks for the positive feedback, Wulf! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedExelent & very professional service 👍🏼Cristina was very knowledgeable about all of the questions I had for Her regarding my rental unit! I had a very good experience 🤩
RecommendedThe staff is so friendly and kind, they worked with me when I was late to pay, very honest, feels like family..I love Rick in San Lorenzo he is a great person he deserves alot of kudos.Very clean,rodent free ,super nice and professional.
Business response:
We appreciate you taking the time to leave a rating, Evette! We are happy to hear our staff was so friendly and Rick was a great help! Don’t hesitate to stop by the office if you need anything.
RecommendedStaff is very professional , helpful and friendly, the place is clean and safe. They also have competitive rates. Thank you for your help Mr. Rick!
Business response:
Hi Rel, thanks for your feedback! We know your items are important to you, so we make it a priority to provide a clean and secure self-storage facility. We're so glad Rick was able to provide an affordable solution to your storage needs! Don't hesitate to stop by our office if you need anything!
RecommendedGreat place. Clean and staff very professional. Great rates.
Business response:
Hi Vera, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.
I had two spaces rented at one site I landed out needing the spaces for a little over a year they raised my rent three times on each spot during that year and as all my payments are attached to a visa card there was never a missed payment.
Business response:
We're sorry to hear this, Gene. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please call us at 888-storage if you'd like to discuss your experience in more detail.
They raised the rent twice without notification and would not respond to voice messages or emails. Started at $197 6-months later $236 6-months later $290 I finally was able to get my stuff out of there!!!
Business response:
We're sorry to hear this, Francine Byers. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 895 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.