This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Moreno Valley, CA
About this business
Location details
21201 Box Springs Rd, Moreno Valley, CA, 92557, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Super easy to rent, and the manager was very helpful and friendly. The unit was clean, and we had no issues with the facility while we were there. When we were ready to take our stuff home, leaving was very easy. Overall our experience was extremely positive!
Actually i booked mine online bec. their smallest storage was available and i took it instantly! i transferred my stuff from SuperStorage to this place, i mean dont get me wrong, superstorage was ok but my place easily gets dirty and you have to constantly cleaning your storage. Anyway, the manager was super nice, i mean my space was a long walk so she took me with her little cart there. showed me around the hoops, and thankfully she showed me about the app so you can just tap your phone and the gate opens. i also have a f... read more
Business response:
Hi Jen, thank you for your review. We're glad the manager was super nice, took you with her little cart, and showed you around the hoops. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Feel free to call us at 888-storage if you would like to discuss this with us in more detail.
Great people to work with. For the most part everything was smooth. There was one instance when the computer kept crashing that stalled the sign up time. However, staff was able to navigate the issue smoothly and get me into a great unit. I will definitely give them my business again.
Business response:
Jonathan, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
The management team was amazing and always very friendly! I wasn't there very long but the experience was enjoyable, Quick and painless. Would definitely recommend or use again!
Business response:
Thank you for the kind words and recommendation, Tori. We're glad our team was friendly. We're happy we were able to provide a smooth rental experience. Our team is here to serve you, so give us a call at (951) 788-4389 if you need any future assistance.
Great place for all your storage needs. Clean and affordable. Plus great service! Thanks Tina for all your help!
I have had a storage unit at this location for more than two years now and I've recently noticed improvements in this facility at a time when I would least expected it. Covid has turned my life upside down but it's great to see that the upkeep of the grounds is even better than it was prior to covid. In addition I recently noticed improvements in the level of professionalism and communication amongst the staff. I recently fell a couple weeks behind on my payment and had the pleasure of speaking with facility's manager Tina w... read more
Business response:
Thank you so much for your kind words, Yuri. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Tina. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
I just got a new storage unit, Lissette the manager was very helpful and got me an affordable price! The lot looks very clean and it's not too far from my workplace. I would definitely recommend based off the services I received and the prices!! Thank you!!
We came in to check out the units. Lissette assisted us with booking our unit. She was friendly and efficient in booking the unit for us. The company does offer the first month free and the worked perfect for us. We have access to the unit everyday and their hours are 6am-10pm even Holidays !
Business response:
Hi Gina, we're glad Lissette helped you with booking your unit. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.
This place is a great location! I checked I few places out and this one was the one that catch my business. Very clean and organized. Bob gave us a tour of the place and follow up with me to complete the process. Really happy with the customer experience that bob provided us.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 861 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.