Extra Space Storage

Name: Extra Space Storage
Address: 21201 Box Springs Rd, Moreno Valley, CA, 92557, US
Telephone: (951) 788-4389
Rating: 4.8

4.8

Self Storage
Moreno Valley, CA

About this business

Consumer Services Self Storage

Location details

21201 Box Springs Rd, Moreno Valley, CA, 92557, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.8899 reviews

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Ms.p M.

3 years ago

The workers are very nice and friendly. Ben and Sean always were there to help out with any questions!

Business response:

Thanks so much for the great rating, Ms. p. We are glad Ben and Sean were helpful in answering your storage-related questions. Please give us a call at 888-storage if anything comes up!

Erin G.

4 years ago

I totally forgot her name...but the young lady in the front office is wonderful! Such a pleasant personality and very helpful. Thank you girl

Laurie C.

4 years ago

Super easy to rent, and the manager was very helpful and friendly. The unit was clean, and we had no issues with the facility while we were there. When we were ready to take our stuff home, leaving was very easy. Overall our experience was extremely positive!

Jen B.

4 years ago

Actually i booked mine online bec. their smallest storage was available and i took it instantly! i transferred my stuff from SuperStorage to this place, i mean dont get me wrong, superstorage was ok but my place easily gets dirty and you have to constantly cleaning your storage. Anyway, the manager was super nice, i mean my space was a long walk so she took me with her little cart there. showed me around the hoops, and thankfully she showed me about the app so you can just tap your phone and the gate opens. i also have a f... read more

Business response:

Hi Jen, thank you for your review. We're glad the manager was super nice, took you with her little cart, and showed you around the hoops. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Feel free to call us at 888-storage if you would like to discuss this with us in more detail.

Jonathan A.

4 years ago

Great people to work with. For the most part everything was smooth. There was one instance when the computer kept crashing that stalled the sign up time. However, staff was able to navigate the issue smoothly and get me into a great unit. I will definitely give them my business again.

Business response:

Jonathan, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

Tori V.

4 years ago

The management team was amazing and always very friendly! I wasn't there very long but the experience was enjoyable, Quick and painless. Would definitely recommend or use again!

Business response:

Thank you for the kind words and recommendation, Tori. We're glad our team was friendly. We're happy we were able to provide a smooth rental experience. Our team is here to serve you, so give us a call at (951) 788-4389 if you need any future assistance.

April G.

4 years ago

Great place for all your storage needs. Clean and affordable. Plus great service! Thanks Tina for all your help!

Yuri G.

5 years ago

I have had a storage unit at this location for more than two years now and I've recently noticed improvements in this facility at a time when I would least expected it. Covid has turned my life upside down but it's great to see that the upkeep of the grounds is even better than it was prior to covid. In addition I recently noticed improvements in the level of professionalism and communication amongst the staff. I recently fell a couple weeks behind on my payment and had the pleasure of speaking with facility's manager Tina w... read more

Business response:

Thank you so much for your kind words, Yuri. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Tina. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

Marco B.

6 years ago

I just got a new storage unit, Lissette the manager was very helpful and got me an affordable price! The lot looks very clean and it's not too far from my workplace. I would definitely recommend based off the services I received and the prices!! Thank you!!