Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

21201 Box Springs Rd, Moreno Valley, CA, 92557, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8888 reviews
Select a rating
Alex T.'s profile image
Alex T. 
rating
10 years ago

Finished moving in everything and decided to leave a review! From the moment I stepped into the office I knew my belongings were going to be well protected here. Shout out to Daniel for helping set me up the lease! The staff is the most friendliest and sincere staff out of many businesses in the area. If I didn't know any better, I would think I was checking into a hotel rather than storing my stuff. They are that awesome! What even made me more welcome was the fact that they remember your name. You're not just another custo... read more

Britney M.'s profile image
Britney M. 
rating
10 years ago

My brother and his wife let me use some of their storage space for some of my boxes since I just moved back home. I did a trip with my brother to the storage unit and was very surprised by the cleanliness and security of these storage units. There's a security gate in the front and you have to have a pass code to get both in and out. And you have your keys to your unit (s). There is plenty of space to drive thru and find your unit and load/unload whatever you need and another car can drive past so you aren't blocking the who... read more

Yolie M.'s profile image
Yolie M. 
rating
10 years ago

Really good prices! Some of the cheapest we could find! The staff are extremely helpful and go above and beyond. Today my husband locked his car keys in our storage unit and once the office was opened they cut through our current lock and gave us a new lock. Super efficient. I have comfort in the security cameras. Clean units. Just a overall smell of coyote urine. But if you can look past that it's a great storage unit and you really get the most space for your buck. 

John A.'s profile image
John A. 
rating
11 years ago

The facility is clean, secure and well maintained. My experience with Lissette in renting my unit was fast and friendly. Thumbs up! 

Oceal V.'s profile image
Oceal V. 
rating
11 years ago

I recently had an occasion to rent a 10 X 15 space from this location due to relocation. I was extremely pleased with the professionalism of the staff. Lisette, who primarily assisted me with my contract, answered all of my questions and handled my rental needs. While there, a couple of clients came in and Lisette greeted them by their first names; this added that very special personal touch. The facility is very clean and I'm sure Extra Space will be my 'go to' place for future storage needs. 

Mike Y.'s profile image
Mike Y. 
rating
11 years ago

Cindy benavides was very helpful. The facility is very clean and the process only takes about 5 minutes. 

Yasaman D.'s profile image
Yasaman D. 
rating
12 years ago

I would recommend this storage to anyone! The manager, Dan, helped me choose the right size of storage for all the stuff in my apartment! With AAA discount, first month was half off and I got a free $10 lock for the unit. The gates require password to get in and out and the facility is camera protected so it feels very safe (unlike what I initially thought of storage units!). When I moved my stuff to the storage after a long day of packing, I hadn't locked the storage unit properly (so it was basically left unlocked) and Dan... read more

Martha K.'s profile image
Martha K. 
rating
14 years ago

This place changed my view of storage units. I used to have such a horrible association with them - depressing, dark, overpriced, etc. but Extra Space actually has a sunny vibe. First of all, for my storage unit, I only pay $33 dollars (including taxes) a month. You can pay online, which is super easy, and they even give you friendly email reminders a few days before the payment is due. So the price is super fair and it's efficient to make payments. Second of all, the storage units themselves are really clean and easy to n... read more

Chrystal M.'s profile image
Chrystal M. 
rating
11 months ago

I should've did my research on this company because this place is a scam! They bait you with low rates so that you could move all of your stuff in. Then 3 months later they'll raise the price of your rent to what ever price they want. I tried calling their office to see if the price could be negotiated but they were not willing to work with me. So now I have to move again. Supposedly, this company tends to raise their prices to what ever they want whenever they want. I've heard someone say they started out paying $30 per... read more

Business response:

We value your input and appreciate you taking the time to share your experience. We're sorry to hear that you were disappointed with your rental experience at our facility. We understand your concerns regarding the price changes. Our rates are subject to market conditions and can fluctuate over time. We strive to maintain competitive pricing while providing quality storage solutions. Please feel free to reach out to us at (951) 788-4389 to discuss this matter further. We would like the opportunity to address your concerns an... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 888 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.