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21201 Box Springs Rd, Moreno Valley, CA, 92557, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Really good prices! Some of the cheapest we could find! The staff are extremely helpful and go above and beyond. Today my husband locked his car keys in our storage unit and once the office was opened they cut through our current lock and gave us a new lock. Super efficient. I have comfort in the security cameras. Clean units. Just a overall smell of coyote urine. But if you can look past that it's a great storage unit and you really get the most space for your buck.
The facility is clean, secure and well maintained. My experience with Lissette in renting my unit was fast and friendly. Thumbs up!
I recently had an occasion to rent a 10 X 15 space from this location due to relocation. I was extremely pleased with the professionalism of the staff. Lisette, who primarily assisted me with my contract, answered all of my questions and handled my rental needs. While there, a couple of clients came in and Lisette greeted them by their first names; this added that very special personal touch. The facility is very clean and I'm sure Extra Space will be my 'go to' place for future storage needs.
Cindy benavides was very helpful. The facility is very clean and the process only takes about 5 minutes.
I would recommend this storage to anyone! The manager, Dan, helped me choose the right size of storage for all the stuff in my apartment! With AAA discount, first month was half off and I got a free $10 lock for the unit. The gates require password to get in and out and the facility is camera protected so it feels very safe (unlike what I initially thought of storage units!). When I moved my stuff to the storage after a long day of packing, I hadn't locked the storage unit properly (so it was basically left unlocked) and Dan... read more
This place changed my view of storage units. I used to have such a horrible association with them - depressing, dark, overpriced, etc. but Extra Space actually has a sunny vibe. First of all, for my storage unit, I only pay $33 dollars (including taxes) a month. You can pay online, which is super easy, and they even give you friendly email reminders a few days before the payment is due. So the price is super fair and it's efficient to make payments. Second of all, the storage units themselves are really clean and easy to n... read more
I should've did my research on this company because this place is a scam! They bait you with low rates so that you could move all of your stuff in. Then 3 months later they'll raise the price of your rent to what ever price they want. I tried calling their office to see if the price could be negotiated but they were not willing to work with me. So now I have to move again. Supposedly, this company tends to raise their prices to what ever they want whenever they want. I've heard someone say they started out paying $30 per... read more
Business response:
We value your input and appreciate you taking the time to share your experience. We're sorry to hear that you were disappointed with your rental experience at our facility. We understand your concerns regarding the price changes. Our rates are subject to market conditions and can fluctuate over time. We strive to maintain competitive pricing while providing quality storage solutions. Please feel free to reach out to us at (951) 788-4389 to discuss this matter further. We would like the opportunity to address your concerns an... read more
In less than 2 years, the rental amount increased by almost double. When I first rented in 10/20, I was paying approximately $150. In less than a year it increased over $100. I disputed the increase due to being a senior but also the increase was exorbitant. After speaking to the manager it was lowered by approximately $30. Again, the rental was raised in May/June of 2022 to $279.30 and that's when I decided to move out in August 2022. As I was moving out, I noticed that many of my bins had urine stains and rat droppings th... read more
Business response:
Hi Patsy, We're sorry to hear about your experience. All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. If you have questions about this, we're here to help and can be reached at 888-storage. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future.
Rented from them for 3 months. Twice we saw a man in just his boxers hanging out and drinking. I was so scared he'd do something to my husband and I. Nothing went missing and no one ever went thru our stuff. They're ok, just need security after hours.
Extra Space Storage has a 4.8 star rating with 855 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.