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Extra Space Storage
- Self Storage
- Las Vegas, NV
About this business
Location details
5801 W Charleston Blvd, Las Vegas, NV, 89146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I had a unit at this location for almost two years and would highly recommend it. Safe, secure, super clean, and friendly management.
Business response:
Thank you for sharing your experience at Extra Space Storage. We're glad to hear you found our facility safe, secure, and clean.
After my storage going up $80 to $90 in a couple months of having it, I did give them a call back & Debbie was super helpful!! She definitely deserves all the good reviews, she made sure to give me a call back till I was satisfied with her service! Thank you for being so patient Debbie and a awesome communicator.
Business response:
Thank you for sharing your experience. We appreciate your feedback and are glad Debbie was able to assist you.
Debbie made the experience fun. She was kind, knowledgeable and extremely helpful. Also Megan was fantastic as well. They make paying your bill fun. So thank you Debbie and Megan you're the best!
Business response:
Your positive experience with Debbie and Megan is appreciated. Thank you for sharing your experience.
Super friendly and helpful staff. The facility is kept very clean. Very accommodating to our business needs with multiple units. Great hours and easy access. Best storage facility I ever used. Highly recommend!
Business response:
Thank you for your positive feedback, Lisa! We're glad to hear you had a great experience with us. We appreciate your kind words about our friendly staff, clean facility, and accommodating service for your business needs.
Customer service was awesome Megan was really helpful and patient the place is really clean very different from from other storages I will definitely use them again if needed and I highly recommend them...
Business response:
We are ecstatic to hear that you had a great experience with us, Delores! Megan will be thrilled to hear your kind words. Thank you for recommending us!
Debby has been a big help when is came to my storage on 5801 W Charleston Blvd. She took the time to help me with any issues or questions I may have. Her customer service is amazing.
Business response:
Thank you for the kind words, Terry. We're glad Debby was able to help! Our team is here to serve you, so give us a call at (702) 870-5212 if you need any future assistance.
We came in today and was provided EXCELLENT customer service by Ms. Deb. She was very helpful, courteous and nice. We really appreciated her professional advice in determining the right size unit needed and her sweet & courteous attitude while still showing professionalism.
Business response:
Thanks, Jared! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Deb was able to provide that for you!
Susy was very helpful and super sweet. Greeted us as soon as we walked in and made this a seamless experience. Thank you !
Business response:
Hi Jade, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Susy! Don’t hesitate to call us at 888-storage if you need anything.
I've never been compelled to write a review before, but Debbie at Extra Space Storage on W. Charleston Blvd in Las Vegas left me no choice! After a tough few weeks, I walked into her office with a scowl, I needed assistance with my account and was not happy about it. But then....Debbie transformed my day with her exceptional service! With empathetic listening, and expert problem-solving, she exceeded my expectations - not once, but TWICE! The next day, at an inopportune time, I foolishly locked myself out of my unit. Debbie... read more
Business response:
Thank you, Courtney! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (702) 870-5212 if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,086 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.