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Extra Space Storage
- Self Storage
- Las Vegas, NV
About this business
Location details
5801 W Charleston Blvd, Las Vegas, NV, 89146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've never been compelled to write a review before, but Debbie at Extra Space Storage on W. Charleston Blvd in Las Vegas left me no choice! After a tough few weeks, I walked into her office with a scowl, I needed assistance with my account and was not happy about it. But then....Debbie transformed my day with her exceptional service! With empathetic listening, and expert problem-solving, she exceeded my expectations - not once, but TWICE! The next day, at an inopportune time, I foolishly locked myself out of my unit. Debbie... read more
Business response:
Thank you, Courtney! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (702) 870-5212 if anything comes up!
The unit itself is sufficient for my 1 bedroom items and miscellaneous boxes. Debbie helped me out during a time of hardship and her professional ism was greatly appreciated.
Business response:
Thank you for the kind words, Kim. We're happy to hear that Debbie was helpful during a time of hardship! Our team is here to serve you, so give us a call at (702) 870-5212 if you need any future assistance.
Kaitlin, the very friendly & professional employee set me up with a groovy plan, options & ideas to consider! She was very patient with me as its been 30 years or so since i last used public storage facilities! This location on Charleston is very convenient & extremely affordable, thanks to her guidance! Need more front office pros like her! I rate her G for GROOVY! freddie walker aka Dr Pronoun, Grammar Surgeon & Groovy GeoPolitical Guy!
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Freddie. If you ever need help with your rental don't hesitate to give us a call at 888-storage or stop by the facility!
We have had a storage here for over a year. We recently got a new facility manager and at first I didn't understand why she does things the way she does. But after a few times butting heads with her, I understand and appreciate how she does things. I would like to see a key pad for the restroom. And since the heat hit, it's really uncomfortable to move anything. It was a lot cooler before. But things in her control she's rocking it.
I have been in a lot of your store, but this manager got respect to respect a customer that she never seen before all that. and fix all I want to stand with her and respecting her like the North Carolina extra space at Munroe store....
Sarah was very helpful and friendly . If you need any storage cone see her
Business response:
Hi Myrna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sarah! Don’t hesitate to call us at 888-storage if you need anything.
Went in to get some pricing. The customer service was great. Angela really helped me out and was very friendly.
Business response:
Thank you for the excellent rating, Larissa. We are glad Aangela was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
The property is clean and well-managed. The staff there has been helpful with my storage needs. I have no complaints.
it's affordable and excellent customer service ...just when you need it most the transaction went so smooth and easy
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,099 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.