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Extra Space Storage

4.8

About this business

Location details

2525 N Tucson Blvd, Tucson, AZ, 85716, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,090 reviews
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Auralia W.'s profile image
Auralia W. 
rating
4 years ago

I had a great experience and Tristan was extremely helpful with the entire process. It was my first time ever renting a storage unit and it went very smoothly. 

Business response:

Hello, Auralia. Thank you for the review. We're so glad Tristan could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental! 

Scott M.'s profile image
Scott M. 
rating
4 years ago

Used Extra Space to store the contents of my daughter's dorm room over the summer. They were easy to work with, clean and friendly. Reserving the unit was a breeze, the building is secure, and checking out once I'd removed the contents was super simple. Would definitely recommend for UA parents and students looking for a place close to campus to store items. 

Business response:

Thank you for your feedback, Scott! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! 

Jerry F.'s profile image
Jerry F. 
rating
5 years ago

Shane went above and beyond to help me. He did so during COVID making me feel safe and taken care of. He informed me, followed up, kept track of what I needed. Without using high pressure sales tactics, he let me know there was another unit near mine available That I could rent short term in order to help re-pack and re-organize my hastily moved items. It was an easy solution to a problem that was causing me much stress. This was a level of service that you don't come to expect from the average corporate employee today... read more

Business response:

Hi Jerry, we're glad Shane went above and beyond to help you and made you feel safe and taken care of. We're committed to providing excellent customer service. Call us if there is anything, we can do to assist you. 

Sara C.'s profile image
Sara C. 
rating
5 years ago

i haven't gotten a storage space yet, but my experience with Chelsie online was the definition of fantastic customer service and it makes me want to rent a space with this company! I'm about to start a small business and need an affordable space nearby and I had a few questions i needed answered so thank you to Chelsie! very very helpful! i'll definitely be renting a space from you guys in the near future! 

Business response:

Thank you so much for your kind words, Sara. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. We're glad Chelsie was very helpful. We are here to help with any future storage needs! 

Tuan V.'s profile image
Tuan V. 
rating
5 years ago

With all the covid 19 pandemic stuff going on I needed to make changes to my personal life and professional life. This meant getting a lot of my things into storage while I figure my life out. I searched all over town to find the right storage facility that met my needs and it led me to extra space storage. I was very fortunate to work with the Tucson branch manager Kimberly Bergstrom. She was kind, informative, and attentive. There were a few hiccups along our process but she took the time and the effort to make sure I knew... read more

Business response:

Hi Tuan, we're glad Kimberly was kind, informative, and attentive. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. We appreciate you recommending us to your friends and family. 

Tiana L.'s profile image
Tiana L. 
rating
6 years ago

Debbi is a quality woman and always so, friendly/helpful! I was in need of a unit for work at a really hectic time, with school and students moving out for the summer. She kept my information and called me as soon as a unit opened up and just in time - would have had to make regular stops another unit 20-25 minutes away, this is 5. Thanks to her my life got a whole lot easier and for that I am forever indebted! (: 

Business response:

Thank you for the kind words, Tiana. We're committed to providing excellent service and we're glad you had a positive experience renting with Debbi! Our team is here to serve you, so give us a call at (520) 323-1122 if you need any future assistance. Welcome to Extra Space Storage! 

Julie E.'s profile image
Julie E. 
rating
6 years ago

It's time to write a review for another business that highly deserves it, earning my loyalty through their hard work and diligence. I shopped for storage facilities with the following criteria, and this particular location has proven to be the best choice for my family's needs: SAFETY AND SECURITY - The manager is always doing rounds, greeting customers, helping them, patrolling, etc. Debi is one of the main reasons I go there. She makes the place SAFE for my toddler and me. - Main entrance faces a busy street, the parkin... read more

Business response:

Thank you, Julie, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. We are so happy you chose us to help with your storage needs. Give us a call at (520) 323-1122 if there's anything else you need! Our team is happy to help. 

Ella S.'s profile image
Ella S. 
rating
6 years ago

Debbie at this facility is the BEST to work with. Always positive, always courteous, she will go out of her way to meet your storage needs. Case in point: I already had a unit but needed another larger one to use as a staging area to go through the large amount of stuff in the small unit. She found a unit just yards away from mine and gave me a great deal on it. Without my asking, as she saw me getting rid of lots of things in my unit, she highlighted new, smaller units that they had created that might suit my needs. S... read more

James C.'s profile image
James C. 
rating
7 years ago

This place is great Debbie in the office at Tucson on grant has been extremely helpful in my moving situation very professional and kind! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,090 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.