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Extra Space Storage

4.7

About this business

Location details

69100 Converse Rd, Cathedral City, CA, 92234, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.7795 reviews
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Dilana D.'s profile image
Dilana D. 
rating
9 months ago

I'm sorry I forgot lady/girls name but I just want to say she was completely wonderful and helpful. I kinda of messed up on my move in day 1 day but she was awesome helping me out. You guys are the cheapest around too so thanks all around I can't praise you guys enough with the help I received making my move very easy. Again I forgot girls name I just want her to get the praise she deserves. Please make her management she deserves a title she was caring and helpful I don't even want to move my stuff because she was absolutel... read more

Business response:

We genuinely admire your kind words and are thrilled to hear about the wonderful service you received from our team member. It's heartening to know that she was able to assist you so effectively, especially when you encountered a small issue on your move-in day. We take great pride in our staff's dedication to providing caring and helpful service, and we're delighted that this was your experience. Thank you for sharing your experience with us and for choosing our facility for your storage needs! 

Jim S.'s profile image
Jim S. 
rating
a year ago

Been here at extra space a couple years. Visits always go well, premises is clean & very good customer service! Thanks 

Business response:

We're happy to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback! 

Rick M.'s profile image
Rick M. 
rating
a year ago

We needed to locate a clean, safe facility to consolidate our storage from two different locations and are quite happy we ended up here. They had the space we needed, check in was friendly and easy and the rental terms were made clear up front. The grounds are secure and always kept clean. No complaints. Will recommend. Shout out to Melissa in the front office for all her help. 

Business response:

Thank you for the review, Rick! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! 

Denise M.'s profile image
Denise M. 
rating
a year ago

Best storage unit ever. just what I needed. friendly helpful office! Clean facility. No problems ever. would totally recommend. 

Business response:

Thanks for the kind words, Denise! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (760) 770-8700 if you need anything. 

Ed Q.'s profile image
Ed Q. 
rating
a year ago

the associates here are friendly, helpful to understand the best pricing and space available. Detailed on how to function around the facility. Great at reminders when it's time to extend or terminate. thank you for everything! Ed. Q 

Business response:

Hi, Ed ! Thanks for the positive review, it means a lot to our team. Please call (760) 770-8700 if you have any questions about your rental. 

Kirk J.'s profile image
Kirk J. 
rating
a year ago

Excellent service on the phone and in person. The staff is very helpful and knowledgeable. Nicest storage company I have ever dealt with. Great value for money 

Business response:

Thank you for the review, Kirk! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. 

Rod J.'s profile image
Rod J. 
rating
2 years ago

I have used Extra Space Storage 3 times over a 20 year period. I have never been disappointed with this facility. Each time was for an extended number of months. Each time I entered the building it was clean and even smelled good. I really like the fact that it is air-conditioned and properly cooled so that when you enter you do not build up a sweat while working with your stored items. Rod Johnson 

Business response:

Hi Rod, thank you for your review! We're honored to have you as a returning customer again! We're so happy to hear that you've always had a positive experience with our facility. Call us at 888-storage if you have any questions or need assistance with your rental! 

J.B L.'s profile image
J.B L. 
rating
2 years ago

This is a really great storage place. Clean, good security, reasonable, and nice people. Mrs. Lovick 

Bridgett H.'s profile image
Bridgett H. 
rating
2 years ago

I am very happy with Extra Space Storage. Their staff is helpful, communication is clear and forthright and they offer various deals depending on your storage needs. 

Business response:

HI Bridgett, thanks for the review! We are glad our team has been helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 795 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.