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Extra Space Storage

4.9

About this business

Location details

1974 S Alamo St, San Antonio, TX, 78204, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.92,036 reviews
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Armando A.'s profile image
Armando A. 
rating
a month ago

drea and kylee omg saved me from another hardship and saved the little i had left in life materialistically i love you all i truly truly truly recommend thank you extra space storage they actually stayed with me till the end i loves them and you will too! 

Business response:

Your positive feedback is greatly appreciated! We're overjoyed to hear about your experience with Drea and Kylee. Thank you for recommending Extra Space Storage! 

Elisa W.'s profile image
Elisa W. 
rating
4 months ago

Great customer service had a great experience with management she is very helpful and communicated well. Clean placeto rent better than other companies in the area all the way around. Id recommend this place to anyone! 

Fernanda F.'s profile image
Fernanda F. 
rating
8 months ago

Not gonna lie, I have a hate and love relationship with this storage. Let me start on a positive note with the things I actually like about this storage. The location of this storage is great for those who live in downtown and it has a very quick access to the highway, which I think is convenient. The buildings are pretty well air conditioner, and the elevators are spacious. Overall, they keep the buildings pretty clean and staff working there has always been helpful. However, one of the main reasons why they are getting ... read more

Leah T.'s profile image
Leah T. 
rating
a year ago

Andrea Shue gave Great customer service! She made my experience fast and easy. The prices at this facility are great! 

Business response:

Hi Leah, thank you for your review. We're glad Andrea Shue gave great customer service and made your experience fast and easy. We are so glad you are satisfied with your rental rate! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE. 

sydney r.'s profile image
sydney r. 
rating
a year ago

Great location on South Alamo, clean, secure and you could not be closer to I-10 so very easy access. But the real difference is the staff -- accessible, helpful, cheerful and always ready to go the extra mile. Excellent service that has save me both time and money. Highly recomment. 

Business response:

Thanks for the kind words, Sydney! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (210) 622-2613 if you need anything. 

Rolando R.'s profile image
Rolando R. 
rating
2 years ago

I called in and spoke with Krystal. She did a great job in assisting us. She was professional, attentive, and just pleasant to speak with. The facility is immaculately clean, safe, and very well-managed. We highly recommend Extra Space Storage. 

Business response:

Hi Rolando, your kind words are appreciated! We make it a priority to provide clean, well-maintained, and secure facilities and are so glad to hear your experience reflects that. It's great to know Krystal has been professional and attentive to work with. Please give us a call at 888-storage if anything comes up! 

Gigi V.'s profile image
Gigi V. 
rating
3 years ago

I have had nothing but the BEST experiences at Extra Space Storage on S. Alamo! I had one unit there for over a year, which Ida helped me with, and when I downsized to a smaller unit last week, Leon helped me. Both Ida and Leon are accommodating, knowledgeable, friendly, personable, and respectful!! What a breath of fresh air to walk into an office that exudes how customer service used to be and should be today! Oh, the storage facility is immaculate!! I HIGHLY recommend the S. Alamo location. You will NOT be disappoin... read more

Andre B.'s profile image
Andre B. 
rating
3 years ago

By far this has been the most secure, clean, and convenient storage facility our family has used. I would recommend this location to any military families PCS'ing to San Antonio. The two individuals working today (Leon & Ida) were extremely helpful. They walked us through accessing our unit, and helped our movers gain access as well. I wish I could give these folks more than 5 stars. 

Business response:

Hi Andre, thank you for the great review! We strive to provide clean, secure, and convenient locations for our customers to rent at so we are stoked to hear your experience reflects that. It's great to hear Leon and Ida were extremely helpful with the move-in process. Your kind words mean a lot to us here at Extra Space! Call us at 888-storage if there is anything else we can do to assist you! 

Jando S.'s profile image
Jando S. 
rating
4 years ago

I've seen my fair share of shoddy storage facilities, and can say what supreme confidence this isn't one of them. As one of the newer storage facilities in the area, Extra Storage Space is well maintained, extremely clean, and quite secure. Located just a hair past downtown just area, this place looks a little kooky with the color scheme but is impressive with its thorough security. There is a pin required for access of every door and every floor. While your own lock is required for the storage unit, going around the place ... read more

Business response:

Thank you, Jando, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 2,036 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.