This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- San Antonio, TX
About this business
Location details
1974 S Alamo St, San Antonio, TX, 78204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Absolutely wonderful service, Ida is the best! If you're in need of a storage facility, I definitely recommend this place. Easy access with great prices what more do you need?!
Business response:
Hi Alicia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (210) 622-2613 or stop by the office if you need anything!
Easy to use. Convenient. Pay by phone or auto pay. Generally clean. Nice staff. What more do you need?
Business response:
Hi K. Timothy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we cando anything else toassist you at 888-storage.
Tyler and Ida were very helpful, they gave me a tour of what to look for and what size of storage I would need and want, they explained to me all the hour times and storage times while walking me to my storage. The facility is really cleaned and awesome and on top of that the storages are perfect room temperature so nothing can be thermally damaged like my electronics. Also I love the location downtown becuase it's really close to my job and where I live. Thanks extra storage team keep up the good work!
Business response:
Hi Jonathan, we're glad Tyler and Ida were very helpful, gave you a tour of what to look for and what size of storage you would need and want, and explained all the hour times and storage times. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Call us if there is anything, we can do to assist you.
Ida was great!! Will definitely recommend this storage facility to anyone in need. The storage facility is well maintained and secured.
Business response:
Thank you for your feedback, Brianne! Providing renters with clean and secure facilities is our top priority. We're glad Ida was able to meet your storage needs. We really appreciate the recommendation. Don't hesitate to reach out if you need anything!
What an easy set up! I was very pleased with the great service I received from Nick Tello he was fast and efficient explained everything in detail about my rental unit! So excited to have my rental unit down the street!
Business response:
Alfred, we're committed to providing excellent service and we're glad you had a positive experience renting with Nick! Thank you for choosing Extra Space. Give us a call at (210) 622-2613 or stop by the office if you need anything!
This is my second time renting from here and JEANNETTE gives me great service and it is in Spanish which is even better . The customer service is awesome . The facility is clean and everyone is so friendy and secure but I love working w JEANNETTE since she is bilingual.
Facilities are fine, but my rate doubled after just four months. I was living out of town and there was nothing I could do but pay the increased rate I never agreed to. When I called, they said the rate would continue to increase at least yearly. Absolutely insane way to run a business, and quite frankly it amounts to robbery in my opinion. Be sure to read the fine print if you rent from these crooks.
Business response:
We are sorry to hear about your rate increase concerns. Please contact us at (210) 622-2613 to discuss your pricing experience.
Extra Space Storage we are in a government shut down most of us are not getting paid! So with that being said you will proceed with evictions on storage rentals because people can't pay their storage rent because the government hadn't paid them? Wow I expected more from business especially in a military town!! I guess not!! Time to look else where.. greed will get you shut down and make you loose your Buissness's!! Ask red lobster, target etc.. sad sad sad!! I'm sorry to the people who rent from these greedy people's busine... read more
Business response:
We take your feedback seriously. Please feel free to reach out to us at (210) 622-2613 to discuss your concerns further.
Do not rent from Extra storage. They price gouge you. I have only been renting from them since May and they had a price I could afford and it's close by. Now they have hiked up the payment by $80 more a month. This is unacceptable as this is a huge rise in price. I could understand if it was $10-$20 in increase over time. But right off the bat they gouged me. The unit isn't really climate controlled and when I lived in the ceiling was caving in. I went into my storage unit a month ago and it was smoldering hot and I was swea... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 2,034 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.