This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- La Verne, CA
About this business
Location details
1960 S San Dimas Canyon Rd, La Verne, CA, 91750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I went to Extra Space Storage in La Verne confused as to which size unit would be best for me. Juan was so patient with me. He showed me a few units and with Juan's help, I was able to find the right size. Juan helped me feel confident in my choice. Juan also went over the contract carefully. Thank You Juan!
Excellent customer service from Briana with very good help and nice location at the same time from
Business response:
Thank you for your positive feedback! We're glad Briana provided excellent customer service.
They are very professional. The place is very clean and easy to work with. Byron gives excellent customer service!!!
Business response:
Thank you for your review. We sincerely value your feedback. Byron appreciates your kind words about our service.
Excellent service! Byron is very helpful and cheerful customer service! He makes sure the space is ready when you need it! He explained very well and makes sure you understand what you are getting and he gives you the option to choose and no pressure! I like it and i got few rentals there and also service is so good and i just referred a new client to him! Thanks Byron! You are the best! Whoever your boss is, he is lucky that he got a good employee!
Business response:
Thank you for taking the time to share your experience with us! We greatly appreciate your positive feedback and are thrilled to hear that Byron provided excellent service. It's wonderful to know that Byron was helpful, cheerful, and made sure your space was ready when you needed it. We're glad he explained everything clearly and gave you options without any pressure. We're delighted that you've chosen to rent multiple units with us and even referred a new client. Your satisfaction is our top priority, and we're grateful for... read more
Amazing service! Very polite, explained everything regarding the units and what's on site. Security of the grounds.
Business response:
We are glad to hear you had an amazing experience at Extra Space Storage! Thank you for your positive feedback, Georgina M.
Byron Ridgell from the La Verne branch is so helpful, cheerful, and easy to deal with. Please look for him always. It makes a big difference dealing with pleasant people. The place is nice and clean.
Business response:
We are pleased to hear that Byron Ridgell provided excellent service at our La Verne branch. Thank you for your positive feedback!
We had the pleasure of working with an exceptional Assistant Manager named Jeremy Webb while renting a storage space. His assistance was truly outstanding. From the moment we walked in, he provided excellent customer service and made the entire process seamless. He was knowledgeable, friendly, and went above and beyond to ensure that we found the perfect storage unit that would meet our needs. We highly recommend their services to anyone looking to rent a storage space Thanks again James & Diane
Business response:
Hi Diane, thank you for your review. We're glad Jeremy Webb provided excellent customer service, made the entire process seamless, and was knowledgeable. We're so happy to hear we have your recommendation! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.
I searched for a safe storage facility within the La Verne area and was so happy I chose Extra Space Storage in La Verne! Byron was very informative, knowledgeable, helpful, friendly and effiecient! He put my mind at ease and I felt comfortable entrusting my sentimental & priceless items at this location! When I visited this storage location, I would see Byron on the premises making his rounds. He has always been available to help with questions and even lent me a ladder so I can reach items that were placed out of my reach!... read more
Business response:
Hi Marilyn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Byron! If you need anything, do not hesitate to reach out at 888-storage.
Byron and Jeremy run things very well at this location. Whenever I get deliveries or need any assistance with items on-site; these two are my go-to. They make me feel that I'm keeping my items in good hands and I definitely feel welcome every time I visit my storage space. Would absolutely recommend for anyone looking for extra space in the La Verne area.
Business response:
Hi Eric, thank you for your review. We are thrilled to know Byron and Jeremy have been welcoming and helpful! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,023 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.