Extra Space Storage

Name: Extra Space Storage
Address: 1610 Old Deerfield Rd, Highland Park, IL, 60035, US
Telephone: (847) 831-0375
Rating: 4.9

4.9

Self Storage
Highland Park, IL

About this business

Consumer Services Self Storage

Location details

1610 Old Deerfield Rd, Highland Park, IL, 60035, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9859 reviews

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HK L.

3 weeks ago

Working with Extra Space Storage on Old Deerfield Road has been the easiest and most pleasant experience of my cross country move. I give them 5 stars and cannot recommend this facility enough. They are just lovely, helpful, and kind.

Arnie G.

a year ago

I have been using Extra Space storage for the last six years. I have always contacted Kathleen Grant to help me with my yearly moving in and moving out schedule. When you find somebody that does such a good job, It's nice to know that I can always contact Kathleen. Move in and move out every year has been very simple and no hassles. I appreciate everything she does to help me. I will always recommend this storage place and Kathleen.

Business response:

Thanks for your kind words, Arnie G.! We are thrilled to hear about your positive experience with Kathleen Grant at Extra Space Storage. It's wonderful to know that Kathleen has been consistently helpful with your yearly moving in and out schedule over the past six years. We pride ourselves on providing hassle-free storage solutions, and it's great to hear that your experiences have been simple and smooth. We truly appreciate your loyalty and your recommendation of our facility and Kathleen's services. Thank you for being a ... read more

Brian N.

a year ago

This is one if the best facilities I have used for storage. The store manager Kathleen and assistant manager Tom run a tight ship. Super conveniently located next to the expressway and a hardware store.

Business response:

Hi Brian, thank you for your review. It's wonderful to know Tom and Kathleen were great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

Mark H.

a year ago

I have nothing but good things to say about Extra Space Storage in Highland Park. They have a variety of storage options at different sizes and price points. I've been a customer for about 8 years and have always found the personnel to be accommodating to my changing needs. I've had the pleasure of working with current manager Kathleen Grant for a while and she goes above and beyond to ensure I get the right space I need. She even informed me that I qualified for a senior discount, which I appreciated. I'll say one more th... read more

Business response:

Hi Mark, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (847) 831-0375 or stop by the office if you need anything!

Julie K.

2 years ago

Kathleen was so helpful in making th storage process go smoothly. I have been a repeat customer and she pulled up all of my information and filled out fast. I use seasonally and would highly recommend using them!!

Business response:

Thank you for taking the time to leave your feedback, Julie! We're so happy to hear Kathleen was able to make your rental process smooth! Give us a call at (847) 831-0375 if you need any future assistance.

Sabine N.

2 years ago

This is the place to go if you have any storage needs. It is well organized and kept nice and clean. We moved some stuff out of storage recently and I cannot say enough about how wonderful Kathleen was. She was so kind and helpful. Highly recommend this place.

Business response:

Hi Sabine, thank you for your review! We are thrilled to know you found our property clean and organized. It's great that Kathleen was kind and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

Michael N.

2 years ago

We moved out and closed our unit this month, and Kathleen was incredibly helpful in facilitating that process. In addition, she is remarkably kind, friendly, and easy to work with. A great experience all around!! Extra Space Storage in Highland Park has been a secure, accessible, clean, and well run facility that has served us well for many years.

Business response:

Thanks, Michael! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. If there's anything we can do in the future to keep your experience great, please let us know by emailing us at customerservice@extraspace.com. Our team is always happy to help.

DC Y.

2 years ago

We had an amazing experience with Extra Space Storage in Highland Park. Our family had a storage unit with them for many years and recently had to clear it out. We had a complicated situation involving multiple family members needing access, a single weekend massive clean-out, and needing to have movers access the unit after we all flew out of town. Extra Space Storage was extremely accommodating and helpful through the planning stages and for the weekend we were all there cleaning out the storage unit. They had to coordinat... read more

Business response:

Hi Dc, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kathleen and Tom! If you need anything, do not hesitate to reach out at 888-storage.

Rad A.

2 years ago

Extra space storage has saved my move. I was in a panic rushing to figure out what I need to do for my move to Chicago and outside of the United States. I looked at their website and their Instagram page which was very helpful to see the sizing guide, and then I'll stop by with no phone appointment and the most delightful customer care agent: Kathleen Grant save the day. I got one of the best storage units. That's so convenient right upfront, and I was even offered their Fourth of July Independence Day celebration discount l... read more

Business response:

Hi Rad, we're glad Kathleen Grant save the day. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to stop by the office if you need anything!