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Extra Space Storage
- Self Storage
- Palm Desert, CA
About this business
Location details
74789 Joni Dr, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Last year I had to move out of the desert and decided to store my belongings here. From day one Austin has been helpful and professional.
Austin assisted me with the reservation and payment process over the phone. It was fast and went smoothly. Very professional. I highly recommend this location!
Business response:
Thank you for your review, Felissa. We are happy to know Austin was professional and able to assist you with your rental process. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
A big shoutout to Austin at Extra Space Storage who helped us this morning with a leaf blower and information when our storage plans changed due to an injury. Thanks Austin!
Business response:
Hi Lisa, thank you for your review. We're glad Austin helped you with a leaf blower and information when your storage plans changed due to an injury. Stop by our office if you need assistance or have any questions.
Great storage place, easy access and helpful staff. Reasonable prices. Good location and very secure.
Business response:
Thank you for your kind words, Robert. Security is our top priority, and we appreciate that you have trusted us with your belongings! We're always here to help at 888-storage.
The extra space storage on Joni Drive I've had them for years well I appreciate them especially Austin which always calls to remind me if I'm a little bit behind I appreciate him very nice customer service all around thank you so much
Business response:
Thank you for being a loyal customer, Paula. We're thrilled you had a positive experience with Austin at Extra Space Storage! Please stop by the office if you have any questions.
Great customer service and quick to solve problems. Thanks to Jessica and Austin for all their help.
I just want to say that in the storage places I have ever rented these people were the most customer service oriented. If I ever need storage again I will be going back to this one.
Business response:
Thank you for the kind words, Sharon! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
Jessica was absolutely a lifesaver - so helpful, friendly and knew her products to guide me with what I really needed and how much. The facility was fabulous for storing furniture for a few months as well. Really great experience!
Business response:
Hello, Carrie. Thank you for the review. We're so glad Jessica could meet your storage needs. Please stop by the office if you need anything! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
I made an online reservation, and Jessica, the store manager, immediately replied and I was able to set up my unit without any difficulty. They had the unit I was looking for, and they made an easy process to set up payment, access, and availability of my unit . Looking forward to using this storage unit for a while.
Business response:
Thank you for the excellent rating, Martin! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 662 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.