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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 12015 Flatlands Ave in Brooklyn, NY today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take ... read more

Location details

12015 Flatlands Ave, Brooklyn, NY, 11207, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
5.01,147 reviews
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Marc D.'s profile image
Marc D. 
on Birdeye

a year ago

Thank you very much Monique and of course the manager Stacy for helping us, you guys are extremely nice and helpful  

Business response:

Hi Marc, thank you for your review. We're glad Monique and Stacy are extremely nice and helpful. Please stop by the office or give us a call at 888-STORAGE.  

Erica W.'s profile image
Erica W. 
on Birdeye

a year ago

This place is awesome! Great customer service, very informative. Was greeted immediately on the walk in. I recommend this place.  

Business response:

Thanks for the kind words, Erica! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.  

Joseph F.'s profile image
Joseph F. 
on Birdeye

a year ago

Stacy was excellent and place was clean. This is the second time dealing with this company.  

Business response:

Hi Joseph, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Stacy reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Valeriy F.'s profile image
Valeriy F. 
on Birdeye

a year ago

Stacy provided great customer service and explained everything I wanted to know. The whole process took 10-15 minutes for me. My recommendetions it's a great place to store your things. 

Business response:

Hi Valeriy, thank you for recommending us. We're glad Stacy provided great customer service and explained everything you wanted to know. Please stop by the office or give us a call at 888-STORAGE.  

Lois S.'s profile image
Lois S. 
on Birdeye

2 years ago

Good Afternoon, I am Lois Sumner and I work for a Fortune 500 Company. My mom recently passed away and I need storage accommodations. I was blown away by the Customer Service I received from Mr. SaintJour, Ms. Blackman and Ms. Reeves. It is not often that you receive such high quality service. These three individuals are an asset to your organization. Because of the service I received I will definitely recommend your organization and this particular location to others. Thank you for hiring such skilled individuals.  

Business response:

Thanks for the kind words, Lois! We work hard to meet the expectations of our customers, and we're happy to hear Mr. SaintJour, Ms. Blackman, and Ms. Reeves hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.  

Shae M.'s profile image
Shae M. 
on Birdeye

2 years ago

Storage is clean and well maintained! I would definitely recommend anyone to come here to store their items! Thank you for everything Stacy!  

Business response:

Hi Shae, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!   

Seyquan F.'s profile image
Seyquan F. 
on Birdeye

2 years ago

Great service, staff member extremely knowledgeable 5 MORE STARS EXCELLENT HELP Jean deserve a raise  

Business response:

Hi Seyquan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jean! Call us at 888-storage if there is anything else we can do to assist you!   

K M.'s profile image
K M. 
on Birdeye

2 years ago

Decided to try Extra Storage Space out for the first time and the service was EXCELLENT! I would highly recommend for anyone looking for a storage space.  

Business response:

Thanks for the kind words, K! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.  

Jason R.'s profile image
Jason R. 
on Birdeye

2 years ago

Aisha was an excellent rep and showed me the right unit for my last minute move. Loved her energy and her kindness. Definitely will recommend to this company! The manager, Stacy was great too!! 

Business response:

Thanks for the kind words, Jason! We're glad Aisha was excellent. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,147 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Saturday at 8:00 a.m.